Brent Castro
Los Angeles,CA
Summary
Motivated individual with experience in customer service and sales in the Natural Foods Industry. Skilled in building customer and vendor relationships and understanding the customers needs. Strong communication and interpersonal skills for providing superior customer service and fostering professional relationships.
Overview
15
15
years of professional experience
Work History
Grocery Department Manager
Erewhon
10.2016 - Current
- Controlled inventory levels to to reduce cost and maximize profit margin.
- Increased sales through strategic placement of products, effective store level promotions, and customer engagement.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Assisted in multiple departments such as Store Management, Receiving Logistics, and E-Commerce Processes.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Fostered lasting relationships with distributors or sales representatives through effective communication and quick response, resulting in long-term loyalty.
Merchandiser
Black Apple Merchandising Group
07.2018 - 10.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Established strong vendor relationships to maintain and support business.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on sales floor.
- Verified products appeared at correct locations in proper quantities.
Crew Member
Trader Joes
04.2008 - 09.2015
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Managed and maintained purchase orders for various sections.
Education
Bachelor of Science - Accounting And Business Management
California State University - Dominguez Hills
Carson, CA05.2019
Skills
- Leadership
- Sales Strategy
- Business Development
- Strategic Planning
- Public Speaking & Professional Communication
- Merchandising
- Microsoft Office
- Team Development
- Cost Management
- New Store Openings
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Merchandiser
Black Apple Merchandising Group
07.2018 - 10.2021
Grocery Department Manager
Erewhon
10.2016 - Current
Crew Member
Trader Joes
04.2008 - 09.2015
Bachelor of Science - Accounting And Business Management
California State University - Dominguez Hills
Similar Profiles
Eddie ArceEddie Arce
Shift Lead at ErewhonShift Lead at Erewhon
ALEJANDRA LOPEZALEJANDRA LOPEZ
Front End Associate at ErewhonFront End Associate at Erewhon
Kenny SalazarKenny Salazar
Tonic Bar Clerk Trainer at ErewhonTonic Bar Clerk Trainer at Erewhon
Edwin ChavezEdwin Chavez
Manager at ErewhonManager at Erewhon
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group