A hardworking and passionate job seeker with strong organizational and interpersonal communication skills eager to secure a team support worker position. Ready to help achieve goals, as well as personal growth.
Overview
17
17
years of professional experience
Work History
Correctional Officer
Toledo Correctional Institution
12.2023 - Current
Managed high-risk situations with professionalism and composure, ensuring safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Security Officer
ProMedica Health Systems
05.2018 - 12.2023
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Safety Patrol Driver
AutoBase Corp.
02.2018 - 03.2022
Work in conjunction with the Ohio Department of Transportation
Safely operate a Safety Patrol Vehicle, assisting disabled vehicles by offering fuel, tire changes, jump starts
Assist Ohio State Highway patrol with clearing crashes, blocking lanes, rerouting traffic
Assist ODOT with highway closures, emergency roads repairs
Provide great customer service to those in need of assistance.
Resident Specialist
NorthWest Community Corrections Center
10.2017 - 02.2018
Direct and oversee movement of up to sixty-four offenders daily, ensuring the safety of other offenders, officers, and civilians
Conduct and mandate searches and routine checks of offenders
Practice strong verbal and communication skills, with close attention to detail in both data entry and record management
Uphold laws and codes of the State of Ohio and NorthWest Community Corrections Center
Work as a key team member by excelling both individually and within a group setting
Exhibit problem-solving capabilities when coping with various situations and diffusing potentially harmful scenarios
Certified to distribute medication to residents
Operate CCTV cameras, in order to monitor inmate activity.
Corrections Deputy
Wood County Sheriff's Office
06.2017 - 10.2017
Direct and oversee movement of up to sixty-five offenders daily, ensuring the safety of other offenders, officers, and civilians
Conduct and mandate searches and routine checks of offenders
Practice strong verbal and communication skills, with close attention to detail in both data entry and record management
Uphold laws and codes of the State of Ohio and Lucas County Sheriff's Office
Work as a key team member by excelling both individually and within a group setting
Exhibit problem-solving capabilities when coping with various situations and diffusing potentially harmful scenarios
Respond to backup calls for medical emergencies and violent situations
Monitor CCTV cameras, in order to monitor inmate activity.
Enforced facility rules fairly and consistently, fostering order and respect among inmates.
Reduced incidents of violence through effective communication and conflict resolution techniques.
Corrections Officer
Lucas County Sheriff's Office
04.2016 - 06.2017
Direct and oversee movement of up to eighty offenders daily, ensuring the safety of other offenders, officers, and civilians
Conduct and mandate searches and routine checks of offenders
Practice strong verbal and communication skills, with close attention to detail in both data entry and record management
Uphold laws and codes of the State of Ohio and Lucas County Sheriff's Office
Work as a key team member by excelling both individually and within a group setting
Exhibit problem-solving capabilities when coping with various situations and diffusing potentially harmful scenarios
Respond to backup calls for medical emergencies and violent situations
Monitor CCTV cameras, in order to monitor inmate activity.
Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Resident Specialist
NorthWest Community Corrections Center
08.2014 - 04.2016
Direct and oversee movement of up to sixty-four offenders daily, ensuring the safety of other offenders, officers, and civilians
Conduct and mandate searches and routine checks of offenders
Practice strong verbal and communication skills, with close attention to detail in both data entry and record management
Uphold laws and codes of the State of Ohio and NorthWest Community Corrections Center
Work as a key team member by excelling both individually and within a group setting
Exhibit problem-solving capabilities when coping with various situations and diffusing potentially harmful scenarios
Certified to distribute medication to residents
Operate CCTV cameras, in order to monitor inmate activity.
Security Officer/Field Training Officer
Hollywood Casino
08.2013 - 04.2016
Adhere to and uphold liquor and gambling laws as set forth by the State of Ohio
Maintain a safe environment for both customers, and employees
Respond to calls for service in a professional, timely fashion
Transport assets within the facility
Remove disorderly, or patrons breaking the law with, or without the assistance of the Police and Ohio Gaming Agents.
Auxiliary Police Officer
Wayne Police Department
07.2010 - 04.2016
Protect approximately 1000 citizens and the property of the Village of Wayne, Ohio
Participate in partner ride-alongs, on a volunteer basis, warranting hands-on experience with real-world situations
Mandate and enforce the Ohio Revised Code
Enforce laws and regulations through observation
Learning how to resolve a variety of law enforcement situations.
Public Safety Officer
St. Charles Hospital
11.2012 - 10.2013
Maintain safety and security of patients, patrons, and staff
Secure facility
Respond to all calls for service promptly
Patrol facility by both foot and vehicle
Maintain activity logs, accurate and timely reporting of events
Knowledge and effective use of event color codes, 10-codes, and radio communication.
Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
Resident Specialist
NorthWest Community Corrections Center
01.2012 - 12.2012
Direct and oversee movement of up to fifty-five offenders daily, ensuring the safety of other offenders, officers, and civilians
Conduct and mandate searches and routine checks of offenders
Practice strong verbal and communication skills, with close attention to detail in both data entry and record management
Uphold laws and codes of the State of Ohio and NorthWest Community Corrections Center
Work as a key team member by excelling both individually and within a group setting
Exhibit problem-solving capabilities when coping with various situations and diffusing potentially harmful scenarios
Certified to distribute medication to residents
Operate CCTV cameras, in order to monitor inmate activity.
Public Safety Officer
IPC International – Fallen Timbers Security
10.2011 - 01.2012
Conduct and respond to calls for service for approximately 55 retailers and their patrons
Patrol 640,000-square-foot shopping center by foot and vehicle to maintain safety and security
Maintain high levels of customer service through verbal communication and interpersonal interaction
Operate and monitor CCTV of property
Demonstrate solid logistical planning skills with a friendly and positive attitude while placing a strong emphasis on business owner and patron needs.
Security Officer
Securitas Security Services, Inc.
01.2011 - 10.2011
Ensure the safety of civilians by dispatching emergency personnel and providing aid while remaining calm and focused under stressful situations
Maintain accurate documentation and organizational standards
Uphold safety and security by patrolling both inside and outside the facility by foot and patrol vehicle
CCTV operation of truck gates, parking lots, fire pump houses, and egress routes
Participate in multiple assignments as instructed by management, warranting increased responsibility and skill building.
Security/2nd Shift Supervisor
Woodland Town Centre
04.2007 - 01.2011
Directly supervise and manage all personnel issues for a team of 4-5 associates
Conduct training sessions for new employees and existing associates heightening facility security
Maintain organization security measures by conducting proper opening and closing of the location, ensuring the overall safety of the building, employees, and visitors
Apply strong ability to react effectively in emergency and stressful situations
Practice strong verbal and communication skills, with extreme attention to detail in both data entry and record management
Went above and beyond the call of duty in times of high stress and rare circumstances while remaining calm and professional
Provide all policing functions, with an emphasis on defusing potentially violent situations.
Education
Associate of Arts in Criminal Justice -
University of Phoenix
Phoenix, AZ
04.2024
Crisis Intervention Team Training, National Alliance On Mental Illness
Toledo, OH
03.2023
Ohio Basic Correction Officer Training Academy, Lucas County Sheriff's Office, Toledo, OH
Toledo, OH
07.2016
Ohio Basic Peace Officer Training Academy, Owens Community College, Rossford, OH
07.2013
High School Diploma -
Bowling Green Senior High School
Bowling Green, OH
05.2003
Skills
First Aid Training
Emergency Response
De-Escalation Techniques
Conflict resolution skills
Mental health awareness
Relationship building and management
Crisis intervention training
Mentorship
Cultural Sensitivity
Criminal Justice
Integrity Maintenance
Negotiation
Timeline
Correctional Officer
Toledo Correctional Institution
12.2023 - Current
Security Officer
ProMedica Health Systems
05.2018 - 12.2023
Safety Patrol Driver
AutoBase Corp.
02.2018 - 03.2022
Resident Specialist
NorthWest Community Corrections Center
10.2017 - 02.2018
Corrections Deputy
Wood County Sheriff's Office
06.2017 - 10.2017
Corrections Officer
Lucas County Sheriff's Office
04.2016 - 06.2017
Resident Specialist
NorthWest Community Corrections Center
08.2014 - 04.2016
Security Officer/Field Training Officer
Hollywood Casino
08.2013 - 04.2016
Public Safety Officer
St. Charles Hospital
11.2012 - 10.2013
Resident Specialist
NorthWest Community Corrections Center
01.2012 - 12.2012
Public Safety Officer
IPC International – Fallen Timbers Security
10.2011 - 01.2012
Security Officer
Securitas Security Services, Inc.
01.2011 - 10.2011
Auxiliary Police Officer
Wayne Police Department
07.2010 - 04.2016
Security/2nd Shift Supervisor
Woodland Town Centre
04.2007 - 01.2011
Associate of Arts in Criminal Justice -
University of Phoenix
Crisis Intervention Team Training, National Alliance On Mental Illness
Ohio Basic Correction Officer Training Academy, Lucas County Sheriff's Office, Toledo, OH
Ohio Basic Peace Officer Training Academy, Owens Community College, Rossford, OH