Hi, I’m
Brent Forsyth
Maple Ridge,BC
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
31
years of professional experience
Work History
Service Corporation International
Sales Manager
04.2013 - Current
Job overview
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Evaluated performance against goals and implemented appropriate development plans.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased sales by more than 10% each year through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Managed a sales team of 15+ members exceeding sales of $30 million per year.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Remax
Licensed Realtor
11.2011 - 04.2013
Job overview
- Advertised client properties through websites, social media, and real estate guides.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Negotiated, facilitated, and managed real estate transactions.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
- Arranged for inspections and surveys of sold properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Creative Closets
Owner Operator Creative Closets
11.2001 - 11.2011
Job overview
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Organized and detail-oriented with strong work ethic.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Estimated projects and kept costing in line to ensure profit margins
- Hiring, training and organizing employees.
- Started Business from scratch to build more that $2 million in annual sales.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
Certa Pro Painters
Owner Operator Certa Pro Painters
10.1992 - 09.2001
Job overview
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Estimated projects and managed costing to keep within budgets.
- Managed all aspects of running a small business.
- Started franchise business from scratch to more than $1.5 million in annual sales.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Education
University of VictoriaVictoria, BC
Bachelor of Science from Psychology, Neuroscience And Behavior
04.1988
Skills
- Profit and Revenue-Generating Strategies
- Business Development and Planning
- Coaching and Mentoring
- Team Oversight
- Product and Service Management
- Time Management
- Financial Records Analysis
- Excellent Communication Skills
- Recipient of Manager of the Year SCI 2017 Award
- Recipient of Quota Buster Award 7 of last 9 years SCI
- Recipient of President's Award for Certa Pro Franchise twice
- Compelling Sales Proposal Writer
- Recruiting and Hiring
- Analytical Problem Solver
- Prospecting Skills
- Business Analytics
- Sales Quota Management
- Account and Territory Management
- CRM Software (SalesForce)
- Microsoft Office
Timeline
Sales Manager
Service Corporation International
04.2013 - Current
Licensed Realtor
Remax
11.2011 - 04.2013
Owner Operator Creative Closets
Creative Closets
11.2001 - 11.2011
Owner Operator Certa Pro Painters
Certa Pro Painters
10.1992 - 09.2001
University of Victoria
Bachelor of Science from Psychology, Neuroscience And Behavior
Similar Profiles
Jason EverittJason Everitt
Sales Associate at Service Corporation InternationalSales Associate at Service Corporation International
Michael PierreMichael Pierre
Customer Service Representative at Service Corporation InternationalCustomer Service Representative at Service Corporation International
Jessica Noble-ArchillaJessica Noble-Archilla
Field Operation Support Assistant at Service Corporation InternationalField Operation Support Assistant at Service Corporation International
Aman RahmaniAman Rahmani
Account Manager at Service Corporation InternationalAccount Manager at Service Corporation International
Zoe SullivanZoe Sullivan
Counter Staff Member at Tim HortonsCounter Staff Member at Tim Hortons