Brent Gardner
Atlanta,GA
Summary
Skilled Manager offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.
Overview
14
14
years of professional experience
Work History
Teacher's Assistant
JL Newbern Middle School
Valdosta
05.2024 - 12.2024
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Case Manager
90works
Valdosta, GA
01.2023 - 04.2024
- Enhanced client well-being by conducting comprehensive assessments and developing tailored care plans.
- Improved family dynamics by offering support, guidance, and mediation during challenging situations.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Process Operator
Corteva Agriscience
Valdosta, GA
07.2019 - 01.2023
- Enhanced production efficiency by optimizing chemical processes and implementing innovative techniques.
- Reduced waste generation by closely monitoring process parameters and making necessary adjustments.
- Participated in continuous improvement projects, utilizing Lean Manufacturing principles to optimize workflow efficiency.
- Reduced error rates in analytical results through rigorous quality control measures and routine equipment calibration.
- Streamlined sample preparation processes for faster turnaround times without compromising accuracy or reproducibility of results.
Line Control Supervisor
Martin's Famous Pastry Shoppe Inc.
Valdosta, GA
05.2018 - 08.2019
- Enhanced training programs to strengthen employee knowledge and promote new managers from within
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Conducted routine inspections of product to check quality and compliance with established product specifications
- Conducted scheduled and impromptu evaluations to assess work performance
Sales Associate
Turner's Budget Furniture
Valdosta, GA
01.2017 - 05.2018
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Maintained organized, presentable merchandise to drive continuous sales
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Maintained records related to sales, returns and inventory availability
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Trained and developed Associates in company processes, product knowledge, customer service and selling techniques
Shift Manager
Five Guys
Valdosta, GA
06.2015 - 07.2017
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
Manager
Zacadoo's
Valdosta, GA
08.2010 - 05.2015
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
- Reduced labor costs by 10% percent while maintaining excellent service and profit levels
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
- Skillfully interacted with external vendors to obtain best quality in pricing and product
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH04.2024
Associate of Science - Biology
Georgia Military College
Valdosta, GA12.2014
High School Diploma -
Valdosta High School
Valdosta, GA05.2008
Skills
- Production line control
- Quality control guidelines
- Thermal control systems
- Access control
- Performance improvement
- Results-oriented
Education
Valdosta, GA,Valdosta, GA,Hooksett, NH
Contact
Atlanta, GA 30344
Timeline
Teacher's Assistant
JL Newbern Middle School
05.2024 - 12.2024
Case Manager
90works
01.2023 - 04.2024
Process Operator
Corteva Agriscience
07.2019 - 01.2023
Line Control Supervisor
Martin's Famous Pastry Shoppe Inc.
05.2018 - 08.2019
Sales Associate
Turner's Budget Furniture
01.2017 - 05.2018
Shift Manager
Five Guys
06.2015 - 07.2017
Manager
Zacadoo's
08.2010 - 05.2015
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Science - Biology
Georgia Military College
High School Diploma -
Valdosta High School