Brent Handtke
La Crosse,WI
Summary
Responsible Community Service Officer with a clean record and comprehensive experience in community relations. Adept at providing effective and professional support to the public. Strengths include traffic control, municipal code enforcement and inspections. Friendly and reliable to work independently with minimal supervision.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Community Service Officer
La Crosse Police Department
08.2023 - Current
- Enhanced community safety by conducting regular foot and vehicle patrols.
- Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
- Ensured accurate documentation and reporting by maintaining detailed records of all incidents encountered during shifts.
- Supported law enforcement officers in emergency situations, providing timely and accurate information for decision making.
- Assisted in enforcing local ordinances such as parking complaints or animal control issues, liaising with appropriate authorities when necessary.
- Responded to and processed found property calls, logging details and filing required reports for further action.
- Assisted in reducing neighborhood crime rates by establishing strong police presence through routine patrol, and initiating positive police interaction within the community.
- Protected vulnerable populations from harm through routine welfare checks unsheltered and at-risk individuals within the community.
Driving Instructor
Zimmerman Driving School
08.2018 - 09.2023
- Improved student driving skills by utilizing effective teaching methods and personalized instruction.
- Enhanced road safety awareness among students through comprehensive defensive driving techniques.
- Built strong rapport with students, fostering a positive learning environment and encouraging open communication.
Delivery Specialist
Montgomery Logistics
10.2022 - 06.2023
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Maintained excellent driving record by adhering to traffic rules and regulations, contributing to overall company reputation.
- Reduced vehicle downtime with regular maintenance checks, ensuring optimal functionality and reducing repair costs.
Property Manager
Reliant Real Estate Services
09.2019 - 02.2021
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Store Manager
Helzberg Diamonds
04.2012 - 09.2019
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Reserve Police Officer
Winona Police Department
01.2009 - 05.2012
- Enhanced public safety by conducting regular patrols and responding to emergency calls.
- Assisted in crime prevention efforts through community outreach and education initiatives.
- Assisted with crowd control during special events, ensuring orderly conduct among attendees.
- Engaged with local businesses to develop positive relationships between law enforcement and the community at large.
- Collaborated with fellow officers to maintain a safe and secure environment for citizens and visitors alike.
Education
Bachelor of Arts - Law Enforcement
Winona State University
Winona, MN12.2011
Skills
- Community Relations
- Decision Making
- Effective Communication
- Cultural Sensitivity
- Report Preparation
- Attention to Detail
- Interpersonal Skills
- Traffic Control
- Critical Thinking
- Computer Literacy
- Conflict Resolution
- Stress Management
Certification
Minnesota First Responder
Timeline
Community Service Officer
La Crosse Police Department
08.2023 - Current
Delivery Specialist
Montgomery Logistics
10.2022 - 06.2023
Property Manager
Reliant Real Estate Services
09.2019 - 02.2021
Driving Instructor
Zimmerman Driving School
08.2018 - 09.2023
Store Manager
Helzberg Diamonds
04.2012 - 09.2019
Reserve Police Officer
Winona Police Department
01.2009 - 05.2012
Bachelor of Arts - Law Enforcement
Winona State University
Minnesota First Responder
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