Brent Heck
Clifton,NJ
Summary
Dynamic Business Manager with a proven track record at Omni Luxury Leasing, excelling in operations management and client relationship management. Spearheaded initiatives to maximize sales and enhance customer satisfaction, leveraging expertise in logistics management and a knack for fostering loyal client relationships. Demonstrated exceptional documentation and reporting skills, significantly contributing to company objectives. Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
21
21
years of professional experience
Work History
Business Manager
Omni Luxury Leasing
New Philadelphia, Pennsylvania
02.2023 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Oversaw and improved deliveries through proactive coordination of daily operations.
Client Advisor Finance Manager
Open Road Mercedes Benz
Bridgewater, New Jersey
01.2014 - 02.2023
- Attended industry events and conventions to expain sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Associate
Auto Exotica
02.2004 - 01.2014
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
GED -
Rutgers University
New Brunswick, NJSkills
- Documentation And Reporting
- Operations Management
- Client Relationship Management
- Logistics Management
Timeline
Business Manager
Omni Luxury Leasing
02.2023 - Current
Client Advisor Finance Manager
Open Road Mercedes Benz
01.2014 - 02.2023
Sales Associate
Auto Exotica
02.2004 - 01.2014
GED -
Rutgers University
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