IT Consultant
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Created service level agreement for IT operational functions and help desk operations.
- Contributed to project cost estimates and budgets based on assessment of client needs.
- Developed clear specifications for project plans using customer requirements.
- Inspected equipment, assessed functionality and optimized controls.
- Assessed business requirements to forecast annual budgetary operational costs.
- Consulted with engineering team members to determine system loads and develop improvement plans.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Coordinated efficient large-scale software deployments.
- Troubleshot issues to achieve architecture compatibility.
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.