Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brent Jeffrey

Six Lakes

Summary

At Trees-LLC, I spearheaded initiatives that significantly enhanced team performance and operational efficiency, leveraging my expertise in strategic and regional planning. My leadership fostered a culture of continuous improvement and safety, resulting in a notable increase in customer satisfaction and employee development. Skilled in both project management and fostering positive team dynamics, I consistently achieved and surpassed company goals.

Professional leader with comprehensive background in regional management. Strong focus on team collaboration and achieving results. Flexible with changing needs and dependable in all situations. Skilled in strategic planning, operational efficiency, and communication. Highly motivated and prepared to drive impactful results.

Seeking to transition into new field with skills developed in fast-paced, results-oriented environment. Demonstrated expertise in team leadership, strategic planning, and operational management. Capable of driving significant improvements and delivering measurable results in new and diverse settings.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Regional Manager

Trees-llc
04.2024 - Current
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Developed detailed plans based on broad guidance and direction.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
  • Championed safety programs within the region resulting in reduced workplace accidents and lower workers'' compensation claims costs.

Superintendent

Trees-LLC
10.2016 - 04.2024
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Reviewed plans and inspected ongoing work plan to keep work in line with project goals.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Evaluated and updated safety protocols to reduce risks.
  • Created and implemented plans to maximize efficiency of workers.

General Foreperson

Trees-LLC
01.2012 - 10.2016
  • Resolved conflicts among team members professionally, fostering a positive work environment for increased morale and productivity.
  • Enforced compliance with local building codes, regulations, and company policies throughout the construction process.
  • Maintained detailed records of all project-related activities for easy review by upper management or external auditors when needed.
  • Led weekly progress meetings to communicate project updates to customer and address potential issues proactively.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Directed projects according to schedule and quality demands.
  • Provided feedback to workers on job performance and safety procedures.
  • Created and implemented plans to maximize efficiency of workers.

Crew Foreperson

Trees-LLC
04.2010 - 01.2012
  • Demonstrated strong multitasking abilities, handling multiple task simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Improved team morale, leading to increased productivity and reduced turnover.

Grounds Personnel / Tree Trimmer

Trees-LLC
07.2009 - 04.2010
  • Safeguarded surrounding property with careful planning and attention to detail during tree removal projects.
  • Maintained a clean, organized work site, demonstrating professionalism and respect for the property owners throughout each project''s duration.
  • Limbed and pruned variety of tree species.
  • Demonstrated strong communication skills when interacting with clients, addressing questions or concerns regarding the tree trimming process.
  • Mitigated risks associated with hazardous trees near power lines through close collaboration with utility companies during removal operations.
  • Promoted safety in the workplace by adhering to industry guidelines, including proper equipment usage and maintenance.
  • Followed safety regulations and company procedures to safeguard personnel and equipment.
  • Operated shredding and chipping equipment and fed limbs and brush into machines.
  • Followed safety protocols in accordance with OSHA standards and good practices for tree care.

Education

High School Diploma -

Greenville High School
Greenville, Mi
06-1993

Skills

  • Operations
  • Staff training and development
  • Strategic planning
  • Staff management
  • Performance management
  • Project management
  • Personnel management
  • Regional planning
  • Safety protocol

Certification

Certified Arborist MI-4369A

MDARD Commercial Pesticide Applicator Cat 6

Certified Compliance Specialist Asplundh Corp.

Timeline

Regional Manager

Trees-llc
04.2024 - Current

Superintendent

Trees-LLC
10.2016 - 04.2024

General Foreperson

Trees-LLC
01.2012 - 10.2016

Crew Foreperson

Trees-LLC
04.2010 - 01.2012

Grounds Personnel / Tree Trimmer

Trees-LLC
07.2009 - 04.2010

High School Diploma -

Greenville High School
Brent Jeffrey