Brent Kendall
Metro Detroit,MI
Summary
Professional leader with extensive experience in driving strategic initiatives and fostering effective team collaboration. Strong background in project management, budget oversight, and stakeholder engagement, ensuring organizational goals are met efficiently. Known for adaptability, reliability, and focus on achieving impactful results. Skilled in leveraging data-driven insights, optimizing processes, and mentoring teams to excel in dynamic environments.
Overview
17
17
years of professional experience
Work History
Associate Director – Platinum Sales
AT&T Business
01.2022 - Current
- Managed a $243M revenue portfolio for network security, managed services, and edge computing solutions, ensuring customer retention and expansion.
- Lead and mentor a team of 7 Sales Managers and 1 Sales Support Specialist, driving new customer acquisition and revenue growth across Michigan and Indiana.
- Develop and execute technical sales strategies for enterprise solutions, focusing on cloud services, cybersecurity, SD-WAN, AI and IoT.
- Partner with solution engineers and product teams to design custom technology roadmaps for enterprise clients.
- Implement data-driven sales forecasting, pipeline management, and process automation, optimizing efficiency and customer experience.
- Foster a high-performance sales culture, integrating best practices in technical solution selling and consultative engagement.
- Developing and maintaining strong executive and technical relationships with customer partners to understand their challenges and objectives and advocating for their needs within AT&T.
Regional Manager– Platinum Develop & Retention
AT&T Business
01.2018 - 01.2022
- Managed a $137M revenue portfolio for network security, managed services, and edge computing solutions, ensuring customer retention and expansion.
- Led a team responsible for technical account management, solution consulting, and enterprise customer success.
- Collaborated with technical architects and engineers to develop customized cybersecurity and network transformation solutions for 900 enterprise clients.
- Achieved Winner’s Circle (2019) recognition for outstanding revenue growth and technical sales execution.
- Established a technical training and mentorship program, resulting in a 40% promotion rate among the team.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Technical Sales Engineer – Greater Lakes Region
AT&T Business
01.2016 - 01.2018
- Served as a technical advisor and pre-sales consultant, supporting Sales Executives in delivering tailored technology solutions.
- Provided in-depth knowledge of network infrastructure, SD-WAN, cybersecurity, and enterprise connectivity solutions to drive customer adoption.
- Conducted customer-facing technical workshops and internal training sessions on advanced technology implementations.
- Developed go-to-market strategies to accelerate multi-location network deployments and security solution adoption.
- Recognized in Winner’s Circle (2017) for top-tier performance in enterprise technology sales and customer retention.
- Collaborating with Sales, Customer Success, Renewals, and Business Entities to identify use cases, design and deliver solutions.
Sales Executive – Platinum Develop and Retention
AT&T Business
01.2014 - 01.2016
- Managed a $12M portfolio focused on network security, managed cloud services, and enterprise mobility solutions.
- Led customer lifecycle management, from initial engagement and technical assessment to deployment and expansion.
- Worked with solution architects and product teams to tailor technology solutions to business needs.
Store Manager – Retail
AT&T Business
01.2008 - 01.2014
- Led sales and business development efforts in B2B technology solutions, specializing in mobility, cloud services, and connectivity solutions.
- Consistently ranked as a top sales performer within the Greater Lakes Market.
Education
Masters - Management
University of Phoenix
01.2019
Bachelors - Business Administration
University of Phoenix
01.2018
Military - undefined
United States Marine Corps
01.2006
Skills
- Technical Engineering (Cybersecurity, Cloud, SD-WAN, IoT, Edge Computing)
- Enterprise Network Solutions (Firewall, VPN, Zero Trust Security, Data Encryption, AI, Connectivity)
- Solution Selling & Consultative Engagement
- Strategic Account Management & Customer Success
- Solution and Process Automation & CRM Optimization
- Revenue Growth & Business Development
- Cross-Functional Team Leadership & Mentoring
- Project management
Timeline
Associate Director – Platinum Sales
AT&T Business
01.2022 - Current
Regional Manager– Platinum Develop & Retention
AT&T Business
01.2018 - 01.2022
Technical Sales Engineer – Greater Lakes Region
AT&T Business
01.2016 - 01.2018
Sales Executive – Platinum Develop and Retention
AT&T Business
01.2014 - 01.2016
Store Manager – Retail
AT&T Business
01.2008 - 01.2014
Bachelors - Business Administration
University of Phoenix
Military - undefined
United States Marine Corps
Masters - Management
University of Phoenix
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