Professional in healthcare imaging field, bringing valuable experience in managing imaging operations and delivering high-quality patient services. Proven ability to optimize workflows and integrate cutting-edge imaging technologies. Known for fostering team collaboration and adapting to dynamic healthcare environments, with key skills in regulatory compliance and process optimization.
Overview
21
21
years of professional experience
Work History
Imaging Manager
HCA Florida Blake Hospital
12.2024 - Current
Company Overview: HCA Florida Blake Hospital is a 383 bed Level 2 Trauma Center in the Florida West Division of HCA
Direct report to Director of Medical Imaging
Oversight of 65 Medical Imaging personnel including all modality technologists, sonographers, IR nurses and clerical staff
Primary focus on developing various teams and frontline leaders and learning HCA methodology
Directly involved in working in systems to ensure that the departments algins with the metrics set by HCA
Responsible for ACR accreditation for all modalities
Work directly with Medical Imaging Director and staff to improve patient safety and provide excellent patient care
Work directly with other departments and physicians to provide efficient patient care to ensure timely discharge through the MDR process
Round with staff, essential leaders and patients to ensure the imaging department and leadership are meeting the needs of stakeholders
HCA Florida Blake Hospital is a 383 bed Level 2 Trauma Center in the Florida West Division of HCA
Imaging Manager, Outpatient Imaging Centers
GOOD SAMARITAN MEDICAL CENTER OUTPATIENT IMAGING
06.2023 - 10.2024
Direct report Director of Imaging
Oversight of 55 Diagnostic Imaging personnel including technologists, sonographers and clerical staff
Primary focus has been building high functioning cohesive teams in the outpatient setting
Building relationships with referring providers to capture greater market share
Oversight of ACR accreditation in mammography, CT, US, Nuclear Med and MRI
Oversight of local, state and federal regulatory requirements
Oversight of revenue generation and patient volume in outpatient setting
Customer service focus in regard to patients, providers and fellow team members, building clear expectations and modeling expectation
Creating alignment between values, mission and operational goals to achieve success
Director, Diagnostic Imaging
SOUTH PENINSULA HOSPITAL
09.2018 - 04.2023
Company Overview: South Peninsula Hospital is a 22-bed Critical Access Hospital that serves the southern Kenai Peninsula of Alaska
Direct report to COO
Oversight of 24 Diagnostic Imaging personnel including radiologists, technologists, sonographers and clerical staff
Purchased new CT machine, including extensive remodel to create a LEAN environment and provide safe transportation for ED patients
Extensive strategic planning remodel of existing facility, including preparing Imaging staff for the changes and inconvenience’s that will occur
Project management of several technology and plant improvements and upgrades (image sharing, Nuc med service line)
Introducing new service line to provide greater care for patients and create a new revenue stream
Oversight of annual mammography MQSA inspections in mammography and ACR accreditation in mammography, CT and MRI
Patient satisfaction rate of 98% through coaching technologists in professionalism and customer service
Emergency Department turnaround time goals of less than 30 minutes, 98% outcome
Employee satisfaction rate of 94%
South Peninsula Hospital is a 22-bed Critical Access Hospital that serves the southern Kenai Peninsula of Alaska
Manager, Diagnostic Imaging
YUKON-KUSKOKWIM HEALTH CORPORATION
01.2009 - 09.2018
Company Overview: Yukon-Kuskokwim Health Corporation is a 53-bed tribal-owned acute care hospital in the Yukon-Kuskokwim Delta of Alaska
The corporation consists of 1 regional hospital, 5 sub-regional clinics, and 35 village clinics
The organization is Joint Commission certified
Direct report to the Director, Diagnostic Services (Lab, Radiology, Respiratory)
Oversight of 11 FTE and 15 Community Health Aides at five sub-regional clinics throughout the region
Present equipment includes Siemens 16 slice, GE Logiq E9 Ultrasound, PlanMed Nuance & Sophie Mammography, Shimadzu radiology room, GE R&F, Fuji CR Readers, eRad PACS
Annual exam output of 25,000
Recognized for YKHC in LEAN process improvement, utilizing A3 problem solving, visual management, standard work implementation and leadership standard work
Employee satisfaction rate of 91%
Patient satisfaction rate of 98% through coaching technologists in professionalism and customer service
Emergency Department turnaround time goals of less than 30 minutes, 97% outcome
Service cost savings > $125K annually
Reduced waste in CT by working with Radiologists and Technologists to improve protocols to use resources more efficiently
Led the client side of the build, implementation, and maintenance of Cerner RadNet EHR
Led negotiations and capital equipment purchases with outside vendors; saved $2Million on the purchase of new diagnostic Imaging equipment
Extensive strategic planning for a new primary care facility for YKHC and remodel of existing facility, including preparing Imaging staff for the changes and inconvenience’s that will occur
Oversight of annual mammography MQSA inspections, TJC reviews, and ACR accreditation in mammography
Created and steered a Radiation Safety Committee to continuously improve patient outcomes
Yukon-Kuskokwim Health Corporation is a 53-bed tribal-owned acute care hospital in the Yukon-Kuskokwim Delta of Alaska
The corporation consists of 1 regional hospital, 5 sub-regional clinics, and 35 village clinics
The organization is Joint Commission certified
Interim Manager, Diagnostic Imaging
YUKON-KUSKOKWIM HEALTH CORPORATION
10.2010 - 07.2011
Direct report to the Administrator, Patient Care Services
Successfully led a department of 11 FTEs and conducted annual performance evaluations
Day-to-day department responsibilities; maintained department schedules for all modalities
Worked directly with vendors to keep all equipment in good working condition
PACS Administration, access and security
Radiology Educator
YUKON-KUSKOKWIM HEALTH CORPORATION
01.2009 - 10.2010
Created training curriculum for radiology training of Alaskan Native Health Aides
Maintained requirements for Health Aides, using a 1:1 training method
Successfully trained Alaskan Natives in remote villages to be responsible for radiation safety and ALARA
Recognized by Alaska Native Tribal Health Consortium to be the only training program of its kind in Alaska dedicated to training Alaskan Native Health Aides in the rural setting
Staff technologist – Full time Weekends
MERCY MEDICAL CENTER
12.2003 - 12.2008
Company Overview: 600 bed level II trauma center
Emergency OR cases, trauma response, inpatient portable exams and busy ER with urgent care