Brent Lee
Whittier,CA
Summary
Bilingual Aircrewman promoting 4 years of equipment troubleshooting and issue resolution expertise. Intelligent individual committed to observing safety regulations and knowledgeable in usage of skills to identify emergencies. Offering outstanding professional knowledge skills. Experienced teammate with over 1 year of experience in the food service industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Aviation Search & Rescue Swimmer & Crew Chief
US Navy
San Diego, CA
02.2015 - 02.2021
- Led team of 4 to 5 personnel in delivering exceptional cargo and passenger transfer service and support to tactical and vertical replenishment operations.
- Oversaw repair and maintenance, including electrical and environmental systems for the MH-60Sierra.
- Repaired and stowed flight equipment and crew equipment to prepare for flight missions.
- Troubleshot issues and diagnosed malfunctions in diverse systems, including hydraulic, electrical and propulsion.
- Trained and mentored subordinates in Search and Rescue procedures and policies as well as helicopter operations and tactical environment operations.
- Coordinated rescue and recovery operations with airfield personnel, fire departments, and search and rescue teams verifying all parties were informed of activity.
- Observed, abided, and mentored in all safety regulations when working in or near hazardous zones.
- Assessed data gathered from aerial photographs to determine potential hostile activity and size and location of hostile or contacts of interest.
- Managed more than $10,000 in yearly purchases, including organizing supplies and disposing of excess materials.
- Adhered to social distancing protocols and wore full ppe for transfer of COVID and non-COVID patients at all times.
- Managed team of 60 employees, overseeing, training, and professional growth of employees.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Completed minor preventative maintenance and mechanical repairs on equipment.
- Worked closely with Naval Flight Officers to maintain optimum levels of communication to effectively and efficiently complete projects.
Level 4 Associate
In-N-Out Burger
Alhambra, CA
10.2013 - 01.2015
- Helped customers complete quality purchases customized to their full satisfaction.
- Processed POS transactions, including cash and credit purchases or refunds.
- Assisted customers by answering questions and fulfilling requests.
- Mentored new team members on POS system operation, and customer service strategies.
- Checked bills with counterfeit lights.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Answered questions about store policies and concerns to support positive customer experiences.
- Worked closely with Managers to solve problems and handle customer concerns.
- Counted cash in register drawer at beginning and end of shift.
- Operated deep fryer and griddle to cook and prepare meals at fast rate.
- Maintained clean kitchen by wiping down counters and sinks, taking out trash and recycling and sweeping and mopping floors.
- Prepared food items such as potatoes for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Read food order slips or received verbal instructions to properly prepare and cook food.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Communicated closely with other Associates to fully understand special orders for customers, including those with food allergies and gluten intolerance.
- Checked each food item for freshness and provided feedback to supervisor for removal.
- Cleaned, stocked and restocked workstations and display cases.
- Stored food in designated containers and storage areas to prevent spoilage.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Offered immediate, friendly and knowledgeable assistance to every guest.
- Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
- Used downtime between customer orders to fulfill other guest services, including drink refills and order corrections.
- Welcomed customers and provided quick and attentive service.
- Maintained stock levels of drink supplies, condiments and napkins at self-service stations during non-peak hours to reduce work interruptions.
- Checked outgoing orders for accuracy before delivery.
- Restocked bags, cups, lids, sauces and other counter supplies.
Education
High School Diploma -
La Serna High School
Whittier, CA 09.2008 - 06.2012
Skills
Recovery operations coordination
Aircraft movement
Training exercises
Mentoring and training
Safety practices
Visual and light signals
Managing supplies
Equipment troubleshooting and repair
Firefighting assistance
Teambuilding
Verbal and written communication
Excellent work ethic
Multitasking abilities
Accomplishments
Obtained the Rank of Eagle Scout recognized by the Boy Scouts of America.
Los Angeles County Fire Department Explorer Volunteer of the Year for the year of 2013 for Battalion 9
Numerous awards and accomodations presented by the United States Navy to include Navy and Marine Corps Accommodation Medal, National Defense Medal, and 5 Sikorsky Rescue Awards.
Timeline
Aviation Search & Rescue Swimmer & Crew Chief
US Navy
02.2015 - 02.2021
Level 4 Associate
In-N-Out Burger
10.2013 - 01.2015
High School Diploma -
La Serna High School
09.2008 - 06.2012