Brent L. Hungate
Rochester,NY
Summary
With over 35 years of experience in handling complex projects, leading teams to success, and meeting strict deadlines, I am a highly skilled Journeyman Sheet Metal Worker. My diverse background enables me to effectively lead and mentor apprentices in all facets of the sheet metal trade. I possess excellent organization and program management skills, maintaining a flexible schedule while ensuring efficient project execution.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Journeyperson
Sheet Metal Workers Local 46
01.1998 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Branch Operations Supervisor
Ward Supply Company Inc.
01.1995 - 01.1998
- Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
- Configured general ledger to record transactions.
- Improved branch efficiency by streamlining processes and implementing new operational strategies.
- Facilitated change management initiatives within the branch, helping team members adapt quickly to new processes or technology implementations for seamless transition periods.
- Reduced operational costs by optimizing resource allocation and implementing cost-saving measures.
- Conducted periodic audits to ensure compliance with regulatory requirements and internal guidelines.
- Increased overall profitability by identifying growth opportunities within the market and strategizing on ways to capitalize on them.
- Oversaw employee training programs, ensuring staff were well-equipped with necessary skills to perform their job duties effectively.
- Managed daily branch operations, ensuring smooth functioning and adherence to company policies.
- Assisted in recruitment efforts by participating in interviews and evaluating candidates based on predefined criteria for various roles within the branch operations team.
- Ensured optimal staffing levels by managing schedules, vacations, and time-off requests of branch employees.
- Contributed towards creating a positive work environment by encouraging open communication among team members, resolving conflicts promptly, and celebrating shared successes together as a unit.
- Implemented effective risk mitigation strategies to protect the organization from potential losses due to operational risks.
- Monitored branch performance metrics regularly, taking corrective actions as needed to maintain desired results.
- Enhanced customer satisfaction through timely resolution of client queries and prompt assistance.
- Collaborated with the management team to set performance goals and develop strategies for achieving them.
- Coordinated engagements with outside vendors and assisted with data gathering for auditors, actuaries, and consultants.
- Completed financial statements and prepared write-up describing financials for executive management.
- Managed vendor relations effectively by negotiating contracts, monitoring service quality, and ensuring timely payments to maintain strong partnerships.
- Analyzed competitor offerings periodically, staying up-to-date on industry trends to inform decision-making regarding product enhancements or new service offerings that could benefit the company''s customers.
- Led and conducted reviews of branch policies and procedures for compliance.
- Coordinated with other departments for seamless execution of branch initiatives and projects.
- Handled escalated customer issues, providing satisfactory resolutions while maintaining professionalism at all times.
- Reconciled general ledger accounts directly related to operations.
- Maintained friendly and professional customer interactions.
- Complied with regulatory guidelines and requirements.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Consulted customers to boost product sales and services.
- Complied with established internal controls and policies.
- Developed strategic plans for day-to-day financial operations.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Branch Manager
Sid Harvey Industries
01.1990 - 01.1995
- Optimized revenue generation strategies for sustainable growth.
- Developed team members through mentorship and training to enhance skillsets.
- Resolved customer issues with prompt solutions to maintain positive relationships.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Consulted customers to boost product sales and services.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
- Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
- Enhanced branch visibility and market presence by orchestrating community engagement initiatives.
- Negotiated with vendors to secure cost-effective solutions for branch operations, significantly lowering overhead costs.
Education
Sheet Metal Workers Apprenticeship -
JATC Local 46
Rochester, NY02.2025
Skills
- Dedication to detail
- Time management
- Communication
- Report preparation
- Long history in the HVAC industry
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Professional Accomplishments
Perform installation and field fabrication accurately and efficiently, Interpret project related blueprints for field placement and supply ordering, Build and maintain relationships with customer and other building trades, Diagnose and troubleshoot inefficiencies within HVAC systems, Mentor and manage employees, Responsible for inventory management and purchasing within a set job/fiscal budget, Perform efficient installation of digital controls system, Ensure that digital controls were installed accurately according to job specifications, Build and maintain relationships with customer and other building trades, Fabricate various components of HVAC systems in a shop setting, Adhere to a strict quality standard of all materials created, Adhere to a strict time line of delivery of all materials created
Certification
- N.A.T.E. Certified
- EPA Universal Certification
- OSHA 10 hour & 30 hour certificates
- Confined Space Supervisor Trained
- Boom-Lift Operator certified
- Microsoft Office skills in Word, Excel, and PowerPoint
- Auto-CAD classroom training
Professional Overview
Journeyman Sheet Metal Worker with over 25 years of quality experience in handling complex projects, leading teams to success and working to meet strict deadlines. Diverse background to lead and mentor apprentices in all facets of the sheet metal trade. Flexible schedule, with an excellent organization and program management skillset.
Timeline
Journeyperson
Sheet Metal Workers Local 46
01.1998 - Current
Branch Operations Supervisor
Ward Supply Company Inc.
01.1995 - 01.1998
Branch Manager
Sid Harvey Industries
01.1990 - 01.1995
- N.A.T.E. Certified
- EPA Universal Certification
- OSHA 10 hour & 30 hour certificates
- Confined Space Supervisor Trained
- Boom-Lift Operator certified
- Microsoft Office skills in Word, Excel, and PowerPoint
- Auto-CAD classroom training
Sheet Metal Workers Apprenticeship -
JATC Local 46
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