Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Brent London

Concord,NC

Summary

Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care.

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Dog Sitter

Various
01.2013 - Current
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Ensured dogs'' well-being by adhering to specific dietary restrictions and administering medications as required.
  • Maintained a safe environment for the dogs by regularly inspecting the premises and removing any potential hazards.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
  • Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
  • Managed scheduling efficiently, accommodating last-minute bookings and adjusting for cancellations or changes in plans.
  • Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
  • Assisted with grooming tasks such as brushing fur and bathing when needed.
  • Kept accurate records of each dog''s needs, preferences, medical information, feeding schedules, and any special instructions provided by clients.
  • Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
  • Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.

Charity Worker

Various Churches
12.2019 - 02.2021
  • Streamlined operational processes, resulting in more efficient use of resources and funds.
  • Collaborated with team members on program design, ensuring alignment with organization objectives and stakeholder needs.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Planted and maintained gardens to provide fresh produce for individuals in need.
  • Developed communication skills by getting to know those in need.

Pool Technician

Magic Pools And Spas
08.2014 - 11.2016
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
  • Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
  • Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.
  • Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
  • Performed seasonal opening and closing procedures for outdoor pools to ensure optimal functionality throughout the year.

Education

Associate of Arts - Liberal Arts And General Studies

Rowan-Cabarrus Community College
Salisbury, NC
12.2019

High School Diploma -

Concord High School
Concord, NC
06.2013

Skills

  • Schedule Management
  • Written and Verbal Communication
  • Care Plan Adherence
  • Medication Management and Administration
  • Empathy and compassion
  • Pet Care
  • Client Relationship Management
  • Issue Resolution
  • Adaptability and Dependability
  • Flexible Schedule
  • Pool Maintenance
  • Problem-solving abilities

Hobbies

  • Guitarist
  • Music Production
  • Exercise
  • Yogi
  • Board Games and Card Games
  • Computer/Tech Enthusiast

Timeline

Charity Worker

Various Churches
12.2019 - 02.2021

Pool Technician

Magic Pools And Spas
08.2014 - 11.2016

Dog Sitter

Various
01.2013 - Current

Associate of Arts - Liberal Arts And General Studies

Rowan-Cabarrus Community College

High School Diploma -

Concord High School

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Brent London