Brent M. Babin
Brusly,LA
Summary
With a robust background at Allstate Insurance Company, I excel in leveraging excellent interpersonal skills and proficiency in Mitchell & CCC Estimating Software to drive operational efficiency and performance improvements. Recognized for relationship building and a goal-oriented approach, I consistently achieve and surpass targets, evidenced by my I-Car Platinum Status and multi-state licensure. Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
GHRN ADMINISTRATOR
Allstate Insurance Company
10.2024 - Current
- Confirm whether questionable damage is related to loss
- Confirm facts of loss, damage details, missing information on assignments
- Set Tasks for Shop, Customer, and Towing
- Parts Usage and Estimating Questions
- Licensed in Louisiana, Texas, Oklahoma, and Georgia- 13 Non-resident Reciprocal Licenses
- I-Car Platinum Status
GHRN Performance Consultant
Allstate Insurance Company
06.2024 - 10.2024
- Review the current GHRN Scorecard with assigned Network Shops to assess areas in need of improvement.
- Consulted with GHRN Network Shops regarding strategic planning initiatives aimed at improving overall operational efficiency.
- Maintained up-to-date knowledge of industry trends and best practices.
- Monitored progress towards achieving desired outcomes related to organizational performance initiatives.
- I-Car Platinum Status
Claims Adj Auto Tech-Cons II
Allstate Insurance Company
03.2020 - 06.2024
- Desk Virtual Adjuster, Total loss, and Supplements, Field Adjuster - Comprehensive 204 Comp license, 201 Auto License
- Investigated auto insurance claims to ensure accuracy and completeness of information.
- Trained new claims adjusters on company policies, procedures, and best practices in claims handling.
- Evaluated claims for possible fraud, contacting appropriate department for assistance and further investigation.
- Analyzed claim trends to identify potential fraud and took appropriate investigative actions.
Estimator / LA Auto Adjuster
Confie Insurance / AFA Claim Service
Baton Rouge, LA
03.2019 - 03.2020
- Desk Virtual App Appraiser for CA and TX Claims
- Handle desk audits, motorcycle, large truck and property damage
Material Damage Appraiser III
Kemper Services Group
Baton Rouge and New Orleans, LA
09.2013 - 02.2019
- Schedule field appointments and re-inspections with customers throughout the day, virtual appraisals on total loses and small damage claims
- Licensed Adjuster in 8 states - Louisiana, New Mexico, Oklahoma, Texas, Arkansas, Ohio, Minnesota, Illinois - License No 434147
- Handle desk audits & subrogation claims, Kemper Virtual Appraisals, and Mobile Applications and DRP Shop Re-inspections
- Successful completion of Pro-Level 1, 2, and 3 with I-Car as a Platinum status 2017 - Current
Auto Field Specialist II
Safeco Insurance/Liberty Mutual Group
Baton Rouge, LA
07.2004 - 08.2013
- Performs and documents field appraisals specific to auto body repairs and refinishing of damaged vehicles, including 18 wheelers, and classic vehicles
- Evaluates potential PACE Shops for Safeco
- Visit with Insurance Agents & explain our growing and changing insurance business
- Negotiates repairs/estimates with shops and settling total loses on customer's vehicles
- Establishes and maintains relationships with body technicians, service technicians, suppliers, and salvage yards in the auto-repair industry.
Auto Estimator
State Farm Insurance Company
Baton Rouge, LA
03.1997 - 07.2004
- Appraised damaged vehicles
- Reviewed policies and procedures with insurers
- Issued drafts/payments
- Resolved issues with customers' claims
- Attended Chief Frame Straightening School
- Interacted with body and service technicians in the auto-repair industry
Assistant Manager
LeJeune's Body Works
Brusly, LA
05.1995 - 02.1997
- Wrote estimates on the Mitchell estimating program
- Managerial leadership in office administration
- Refinishing/spraying technical acrylic urethane and waterborne finishes
- Scheduled jobs for repair after the sale
- Ordered parts
- Wrote work orders for employees
Education
Bachelor of Arts - Mass Communication
Louisiana State University
Baton Rouge, LA01.1995
Skills
- Excellent interpersonal skills
- Excellent written/verbal communications
- Mitchell & CCC Estimating Software
- Microsoft Office 360
- Team player
- Relationship building
- Goal-oriented
Certification
- ASE B5 Certified
- I-Car Pro-Level 1, 2, and 3
- I-Car Platinum 2017 - 2024
References
Available upon request
Timeline
GHRN ADMINISTRATOR
Allstate Insurance Company
10.2024 - Current
GHRN Performance Consultant
Allstate Insurance Company
06.2024 - 10.2024
Claims Adj Auto Tech-Cons II
Allstate Insurance Company
03.2020 - 06.2024
Estimator / LA Auto Adjuster
Confie Insurance / AFA Claim Service
03.2019 - 03.2020
Material Damage Appraiser III
Kemper Services Group
09.2013 - 02.2019
Auto Field Specialist II
Safeco Insurance/Liberty Mutual Group
07.2004 - 08.2013
Auto Estimator
State Farm Insurance Company
03.1997 - 07.2004
Assistant Manager
LeJeune's Body Works
05.1995 - 02.1997
Bachelor of Arts - Mass Communication
Louisiana State University
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