Brent M Brown
DENVER,CO
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Delivery Driver
Go Puff
10.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Uber Partner
Uber
04.2018 - 10.2023
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Maintained a high driver rating through excellent communication and navigational skills.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
Metrics Lead
MAC
05.2017 - 09.2017
- Improved data accuracy by implementing meticulous data validation processes.
- Streamlined metric reporting for increased efficiency and faster decisionmaking.
- Enhanced team productivity with the establishment of clear performance metrics and benchmarks.
- Identified key performance indicators, optimizing business operations and driving growth.
- Collaborated cross-functionally to align metrics with strategic goals and objectives.
- Conducted in-depth data analysis to identify trends, opportunities, and areas for improvement.
- Presented complex metric results in a user-friendly format, facilitating understanding among stakeholders without technical expertise.
- Advised senior leadership on appropriate metrics for evaluating new initiatives and strategies.
Metrics Lead
OPTIONS
11.2016 - 04.2017
- Improved data accuracy by implementing meticulous data validation processes.
- Streamlined metric reporting for increased efficiency and faster decisionmaking.
- Enhanced team productivity with the establishment of clear performance metrics and benchmarks.
- Identified key performance indicators, optimizing business operations and driving growth.
- Collaborated cross-functionally to align metrics with strategic goals and objectives.
- Implemented automated reporting systems, resulting in significant time savings and reduced manual errors.
- Conducted in-depth data analysis to identify trends, opportunities, and areas for improvement.
Metrics Lead
BOULDER PHARMA
11.2015 - 10.2016
- Improved data accuracy by implementing meticulous data validation processes.
- Streamlined metric reporting for increased efficiency and faster decisionmaking.
- Enhanced team productivity with the establishment of clear performance metrics and benchmarks.
- Identified key performance indicators, optimizing business operations and driving growth.
- Developed comprehensive dashboards to effectively visualize and communicate metric results.
- Collaborated cross-functionally to align metrics with strategic goals and objectives.
- Conducted in-depth data analysis to identify trends, opportunities, and areas for improvement.
Trim Manager METRICS LEAD
COLORADO ALTERNATIVE MEDICINE
09.2014 - 03.2016
- Enhanced production efficiency by streamlining trim management processes and implementing innovative techniques.
- Reduced material waste by optimizing the use of fabrics and trims in garment production.
- Collaborated with design teams to ensure proper trim selection, enhancing product aesthetics and functionality.
- Developed strong vendor relationships, resulting in cost-effective sourcing of high-quality materials.
- Managed inventory control systems, ensuring accurate tracking and availability of trims for ongoing projects.
- Improved turnaround time on projects by effectively coordinating trim procurement and distribution efforts.
- Assisted in budget planning for trim acquisitions, contributing to overall cost reduction and profitability.
- Provided training to team members on effective trim handling techniques, promoting a knowledgeable workforce.
- Implemented quality assurance measures for incoming trims, guaranteeing consistent product standards across all lines.
- Coordinated with cross-functional teams to resolve any issues related to trims during the production process.
- Maintained detailed records of trim usage patterns, allowing for more accurate future forecasting and planning.
Regional Sales Manager
Your Home Improvement
08.2012 - 09.2014
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
- Implemented innovative sales strategies that successfully penetrated new markets, boosting regional brand recognition.
- Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
- Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
Window and Door Installer
BEGALKA CONSTRUCTION
06.2013 - 08.2014
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Ensured timely project completion by effectively managing time and resources for complex installation projects.
- Enhanced client trust through consistent communication with homeowners regarding the progress of their installations.
- Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
- Decreased project costs by accurately estimating necessary materials and labor for each job.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Glazer
SOUTH COMPTON GLASS
02.2012 - 12.2013
- Improved glass installation efficiency by using advanced cutting and shaping techniques.
- Enhanced safety measures for the team by conducting regular equipment inspections.
- Completed glazing projects within deadlines by managing time effectively and prioritizing tasks.
- Increased client satisfaction through precise measurements and attention to detail in glass installations.
Regional Sales Manager
Your Home Improvement
03.2006 - 07.2012
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
- Facilitated seamless communication between departments for better collaboration on projects that further supported regional growth initiatives.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
Guitar Teacher
Leithold Music
03.1998 - 11.2006
- Enhanced student performance by incorporating diverse teaching methods and guitar techniques.
- Increased student retention by fostering a supportive and engaging learning environment.
- Developed personalized lesson plans for individual students, resulting in improved skill development and understanding of musical concepts.
- Collaborated with fellow music teachers to create comprehensive curriculums that catered to various skill levels and interests.
- Organized recitals and performances, showcasing student progress and promoting community engagement.
- Provided constructive feedback to students, helping them refine their technique and foster a growth mindset.
- Established strong rapport with students, parents, and colleagues through effective communication and collaboration.
- Implemented creative approaches to teach music theory, enhancing student comprehension of complex concepts.
- Cultivated a positive classroom atmosphere by balancing discipline with encouragement and praise.
- Facilitated group lessons to promote teamwork, peer support, and shared enjoyment of music-making among students.
Education
Bachelor of Arts - Music Performance
University of Wisconsin - La Crosse
La Crosse, WI05.1998
Skills
- Commercial Driving
- Load Balancing
- Vehicle Maintenance
- Mileage Tracking
- Cargo Handling
- Order Verification
- GPS Navigation
- Quality Assurance
- DOT Compliance
- Shipping and Packaging
- Stocking and Inventory
- Time Management
- GPS and Route Planning
- Vehicle Inspection
- Complex Problem-Solving
SKI INSRUCTOR
LESSONS ON ALL LEVELS AND AGES FOR 8 YEARS
Timeline
Delivery Driver
Go Puff
10.2023 - Current
Uber Partner
Uber
04.2018 - 10.2023
Metrics Lead
MAC
05.2017 - 09.2017
Metrics Lead
OPTIONS
11.2016 - 04.2017
Metrics Lead
BOULDER PHARMA
11.2015 - 10.2016
Trim Manager METRICS LEAD
COLORADO ALTERNATIVE MEDICINE
09.2014 - 03.2016
Window and Door Installer
BEGALKA CONSTRUCTION
06.2013 - 08.2014
Regional Sales Manager
Your Home Improvement
08.2012 - 09.2014
Glazer
SOUTH COMPTON GLASS
02.2012 - 12.2013
Regional Sales Manager
Your Home Improvement
03.2006 - 07.2012
Guitar Teacher
Leithold Music
03.1998 - 11.2006
Bachelor of Arts - Music Performance
University of Wisconsin - La Crosse
Similar Profiles
Dormeshia RichardsonDormeshia Richardson
Delivery Driver at Go PuffDelivery Driver at Go Puff
Taiyon PeaceTaiyon Peace
Kitchen Associate at Go PuffKitchen Associate at Go Puff
Judith Perez MedinaJudith Perez Medina
Delivery Driver at Go PuffDelivery Driver at Go Puff
Sheonna PowellSheonna Powell
SHIFT LEADER at GO PUFFSHIFT LEADER at GO PUFF
Wendy MullinWendy Mullin
Mail Sorter at DHL ECommerceMail Sorter at DHL ECommerce