Brent McCall
Hillsdale,MI
Summary
Dynamic Assistant Manager at Folk Oil Company, with a proven track record in enhancing customer satisfaction and fostering teamwork.
Skilled in money handling and conflict resolution, I successfully improved operational accuracy and mentored staff, driving repeat business through exceptional service and strong leadership.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Folk Oil Company
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma - General Studies
Pittsford High School
Pittsford, MI05.2007
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Conflict resolution
- Retail operations
Timeline
Assistant Manager
Folk Oil Company
09.2023 - Current
High School Diploma - General Studies
Pittsford High School
Similar Profiles
Andrew LoganAndrew Logan
Maintenance Technician at Folk Oil CompanyMaintenance Technician at Folk Oil Company
Sierra HuepenbeckerSierra Huepenbecker
Cashier at Folk Oil CompanyCashier at Folk Oil Company
Avery BockAvery Bock
Server at Folk Oil CompanyServer at Folk Oil Company
Chad CarothersChad Carothers
Riblett Line at Clemens Food GroupRiblett Line at Clemens Food Group
Lara BakerLara Baker
Assistant Principal at Sand Creek Community SchoolsAssistant Principal at Sand Creek Community Schools