Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Brent Miller

Lake Charles,LA

Summary

Dynamic and reliable professional with a strong background in team management and customer service at Starbucks. Professional leader with strong expertise in overseeing daily operations and team coordination. Proven ability to train employees and enhance operational efficiency while maintaining high safety standards. Skilled in cash handling and fostering positive relationships, ensuring a collaborative and productive work environment. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

9
9
years of professional experience

Work History

Shift Supervisor

Starbucks
02.2017 - Current
  • Supervised daily operations to ensure compliance with safety protocols and efficiency standards.
  • Trained team members on operational procedures and best practices for improved performance.
  • Coordinated shifts to optimize staffing levels and enhance workflow continuity.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Implemented quality control measures to maintain product standards and customer satisfaction.
  • Facilitated communication between team members to resolve issues promptly and effectively.
  • Supported management in training new hires, fostering a collaborative work environment.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

Equipment Manager

McNeese State University
05.2018 - 05.2021
  • Managed inventory of musical instruments and other musical equipment, ensuring availability and proper maintenance.
  • Coordinated logistics for equipment distribution for duration of semesters and during events.
  • Facilitated contracts of liability for rental of musical instruments.

Pet Sitter

Independant
06.2017 - 08.2025
  • Provided attentive care for pets, ensuring their safety and well-being during visits.
  • Developed customized feeding schedules based on specific dietary needs, medicinal requirements, and owner preferences.
  • Established trusting relationships with pet owners through effective communication and reliability.
  • Monitored pet behavior for signs of distress or illness, promptly addressing concerns with owners.

Technical Assistant

Rhineaux's A/C and Heat
05.2019 - 07.2019
  • Assisted in troubleshooting and resolving technical issues to enhance operational efficiency.
  • Arrived every day prepared to learn new relevant information regarding air conditioning and heat, remaining flexible to locale of projects and specified hours in a given day.

Education

Bachelor of Science - Biology

McNeese State University
Lake Charles, LA
05-2025

Skills

  • Punctual and reliable
  • Cash handling
  • Flexible schedule
  • Employee training
  • Collaborative work
  • Workplace safety
  • Customer-oriented
  • Introductory Coding (MatLab, C, Excel)
  • Familiarity with microscopes and slides
  • Trailer pulling etiquette and technique
  • Familiarity with seine net, backpack electrofisher, Sherman live trap
  • Practiced in identifying vertebrate species on visual aspects

Accomplishments

  • Eagle Scout
  • Minor in Music Performance
  • Completed the National Youth Leadership program

Languages

English
Native or Bilingual
French
Limited Working

Interests

  • Music
  • Camping
  • Kayaking
  • Backpacking
  • Video Gaming
  • Coding and Programming
  • Volunteer Work
  • Gym Workouts
  • Swimming

Timeline

Technical Assistant

Rhineaux's A/C and Heat
05.2019 - 07.2019

Equipment Manager

McNeese State University
05.2018 - 05.2021

Pet Sitter

Independant
06.2017 - 08.2025

Shift Supervisor

Starbucks
02.2017 - Current

Bachelor of Science - Biology

McNeese State University

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