Brent Miller
Saginaw,MI
Summary
Dedicated professional experienced in delivering exceptional customer service and enhancing organizational brand. Achieved improvements in customer satisfaction through effective problem-solving and adaptability in high-pressure environments. Focused on driving positive outcomes and consistently meeting company needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deliver Driver
DoorDash
Saginaw, MI
06.2023 - Current
- Delivered food orders efficiently to customers' locations.
- Handled cash and electronic payments securely during transactions.
- Provided exceptional customer service during interactions and deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Team Member
Dunham's Sporting Goods
Saginaw, MI
05.2024 - 11.2025
- Unboxing shipments, putting price tags on items, and making sure the sales floor is fully stocked and organized.
- Maintained merchandise displays to ensure an appealing shopping environment.
- Stocked shelves with new inventory, adhering to store layout guidelines.
- Cleaning up messes, straightening racks, and keeping the aisles clear so the store looks good.
- Assisted customers in selecting sporting goods and equipment.
Online Pickup and Delivery
Walmart
Saginaw, MI
03.2025 - 05.2025
- Fulfilled orders on time and provided accurate delivery times to customers.
- Managed inventory effectively.
- Ensured compliance with safety regulations for a safe environment for myself and the customers.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked with cross-functional teams to achieve goals.
Warehouse Associate
Value City Furniture
Flint, MI
08.2023 - 04.2025
- Unloading delivery trucks, making sure the boxes match the paperwork, and scanning items into the inventory system.
- Moving around the warehouse using equipment like pallet jacks to grab sofas, bed frames, and tables for customers.
- Helping load furniture into customer cars or staging items for the delivery teams to take out.
- Inspecting boxes for damage before they go out the door and keeping the warehouse clean and safe.
Sales Associate/Receiving Clerk
Burlington Stores
Saginaw, MI
10.2024 - 01.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues effectively.
- Implemented innovative merchandising strategies to enhance product visibility and increase sales.
- Collaborated with team members to achieve common objectives and improve overall performance.
- Assisted customers in selecting merchandise based on their needs and preferences.
Night Crew
Kroger
Saginaw, MI
09.2024 - 11.2024
- Stocked shelves efficiently to ensure optimal product availability and organization in the retail space.
- Collaborated effectively with team members to enhance workflow and achieve common goals.
- Operated equipment safely and proficiently to support daily operations and maintain productivity.
- Maintained cleanliness throughout the workplace to promote a safe and welcoming environment for customers and staff.
- Managed inventory by tracking stock levels and ordering supplies to prevent shortages.
- Collaborated with team members to organize back stock efficiently.
Package Handler
FedEx
Saginaw, MI
04.2018 - 10.2021
- Sorted packages for efficient distribution to various delivery routes.
- Operated conveyor belts and scanning equipment for package tracking.
- Loaded and unloaded packages from trucks and containers safely.
- Followed safety protocols to ensure a secure working environment.
- Inspected packages for damages or defects and recorded any issues found.
Stock Clerk
Meijer
Saginaw, MI
05.2019 - 03.2020
- Implemented effective price labeling strategies to ensure accurate pricing and enhance customer satisfaction.
- Restocked shelves efficiently to maintain optimal inventory levels and improve product availability.
- Assisted customers with inquiries and product selection to enhance their shopping experience.
- Organized products strategically to maximize visibility and facilitate customer access.
- Managed inventory levels diligently to prevent stockouts and reduce excess products.
Shipping and Receiving
Menards
Saginaw, MI
04.2017 - 11.2017
- Coordinated loading and unloading of shipments, ensuring timely transportation of goods.
- Facilitated order fulfillment processes, ensuring accurate and prompt product delivery.
- Managed inventory levels to sustain optimal stock levels and minimize discrepancies.
- Implemented effective warehouse organization strategies to maximize space utilization and streamline operations.
- Conducted quality control inspections to uphold high standards of product excellence and safety.
- Maintained accurate records of all shipping and receiving activities in the company database.
Education
Some College credits - Business/Marketing
Delta College
Saginaw, MIHigh school diploma or GED - General Studies
Saginaw High School
Saginaw, MISkills
- Route optimization
- Order accuracy
- Inventory management
- Time management
- Time management
- Adaptability and flexibility
- Customer service
- Customer service
Certification
Forklift Certification
Timeline
Online Pickup and Delivery
Walmart
03.2025 - 05.2025
Sales Associate/Receiving Clerk
Burlington Stores
10.2024 - 01.2025
Night Crew
Kroger
09.2024 - 11.2024
Team Member
Dunham's Sporting Goods
05.2024 - 11.2025
Warehouse Associate
Value City Furniture
08.2023 - 04.2025
Deliver Driver
DoorDash
06.2023 - Current
Stock Clerk
Meijer
05.2019 - 03.2020
Package Handler
FedEx
04.2018 - 10.2021
Shipping and Receiving
Menards
04.2017 - 11.2017
Some College credits - Business/Marketing
Delta College
High school diploma or GED - General Studies
Saginaw High School