Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brent Moulton

Eureka,CA

Summary

Dedicated Service Consultant adept at writing service orders, building customer relationships and solving diverse problems. Steps into multiple roles to accomplish demanding objectives in fast-paced environments. Knowledgeable Service Consultant well-versed in repair and maintenance procedures for GM and Hyundai vehicles. Excellent documentation and recordkeeping skills. Offering 20 years of experience in automobile industry. Friendly Service Consultant skilled in keeping operations running smoothly while satisfying customers and maintaining high service quality. Efficient and accurate professional. Punctual .

Overview

29
29
years of professional experience

Work History

Service Consultant

Northwood Auto Plaza
Eureka, CA
06.2011 - Current
  • Enhanced customer satisfaction by addressing and resolving service-related issues promptly.

  • Developed strong relationships with clients, leading to increased loyalty and repeat business.
  • Consistently met or exceeded monthly sales goals by identifying upselling opportunities during client interactions.

Sales Associate

NAPA Auto Parts - Genuine Parts
Eureka, CA
08.2010 - 08.2010
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Parts Manager

AutoZone
Eugene, OR
07.2009 - 08.2010

Parts Specialist

Trinity Diesel
Arcata, CA
06.2006 - 07.2009

Used Detroit Diesel and Kubota Tractor catalogs to look up and order parts. sourced out parts for various, heavy equipment, boats, generators,hydraulics.

Parts Specialist

Northwood Auto Plaza
Eureka, CA
09.2000 - 07.2006

Weapons Specialist

United States Air Force, USAF
Cannon AFB New Mexico
12.1995 - 12.1999
  • Enhanced weapons proficiency by conducting regular training exercises and drills.
  • Improved weapon maintenance procedures, resulting in increased reliability and performance.
  • Developed comprehensive safety protocols for handling and storing weapons, reducing accidents and injuries.
  • Collaborated with team members to execute successful missions involving the use of various weapon systems.

Education

High School Diploma -

Mckinleyville High School
Mckinleyville, CA
06.1995

Skills

  • Schedule Management
  • Complaint Resolution
  • Automotive Industry Background
  • Cash Handling
  • Customer Relations
  • Estimating Abilities
  • Attention to detail
  • Multitasking capabilities
  • Active listening
  • Excellent communication
  • Empathy and understanding
  • Documentation and Reporting
  • Cost Estimation
  • Customer Service
  • Customer Retention
  • Work Order Interpretation
  • Punctual

Timeline

Service Consultant

Northwood Auto Plaza
06.2011 - Current

Sales Associate

NAPA Auto Parts - Genuine Parts
08.2010 - 08.2010

Parts Manager

AutoZone
07.2009 - 08.2010

Parts Specialist

Trinity Diesel
06.2006 - 07.2009

Parts Specialist

Northwood Auto Plaza
09.2000 - 07.2006

Weapons Specialist

United States Air Force, USAF
12.1995 - 12.1999

High School Diploma -

Mckinleyville High School
Brent Moulton