Brent Mueller

Eden Prairie,MN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Quick learner.

Overview

years of professional experience

Work History

Field Service Technician

CSI Testing

08.2021 - Current

Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Reviewed technical documentation to complete equipment maintenance and repair.
Created and deployed innovative electronic field service tools utilizing Microsoft Suite and IndySoft.

Field Service Engineer

CMX Cinemas

12.2018 - 07.2021

Performed onsite installation, modification and maintenance of systems and equipment.
Examined faulty equipment, interpreted reports and analyzed complaints to diagnose equipment malfunction.
Managed and supervised a team of 10 Field Service Technicians throughout the Country
Provided technical support to troubleshoot, repair and maintain operational efficiencies in network, building automation, mechanical, and electrical systems.
Executed complete setup for recently constructed locations, including network infrastructure, server installation, and PLC implementation.

Facilities Maintenance Manager

American Multi Cinema, Inc

10.2013 - 12.2018

Coordinated with vendors and contractors to ensure high-quality services at competitive prices, optimizing budget utilization.
Created detailed reports on facility conditions, enabling informed decision-making regarding upgrades or repairs.
Managed a team of skilled technicians for timely completion of repair tasks, ensuring minimal downtime for 3 buildings at a given time.
Devised and applied strategies for preventive maintenance.

General Manager

AMC Theatres

02.2017 - 04.2018

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Oversaw 2 site operations during ownership changeover, contributed to infrastructure updates and devised internal SOPs
Took on the role of conducting internal audits for 33 Theatres spanning across the Midwest.

Education

High School Diploma -

Minnetonka Senior High School

Minnetonka, MN

Skills

Avid Learner
Microsoft SQL Server
Teamwork and Collaboration
Project Management
Programming

Application Development
Technical Support
Issue Research
Problem-Solving

Timeline