Brent Pacyga
Homer Glen,IL
Summary
Accomplished law enforcement professional with an investigative background in both the public and private sectors culminating with a distinguished career at the Village Of Glen Ellyn. Adept in crisis intervention and leadership. Ability to effectively manage situations while multitasking in unstable and dangerous environments. Recognized for excellence with commendations and excelled in self initiated arrests and investigations. Demonstrates exceptional mediation skills with diverse populations during unstable and rapidly evolving events.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Police Officer, Uniformed Road Patrol
Village Of Glen Ellyn
2005 - Current
- Efficiently resolved daily conflicts through mediation, helping to prevent escalation into more serious incidents.
- Conducted thorough investigations with reported incidents and self initiated investigations including gathering evidence and interviewing witnesses to support case resolution for petty offenses to serious felonies.
- Maintained accurate records of daily activities and completed detailed reports on arrests, incidents, and other law enforcement actions.
- Collaborated with other responders during emergency situations, sharing information and resources to ensure public safety and crisis resolution.
Director of Special Investigations/Field Investigator
Factual Photo Inc.
2000 - 2005
- Developed and managed a high-performing team of Investigators by providing guidance and opportunities for professional growth and skill development.
- Enhanced team collaboration through daily communication and performance development on a national level.
- Worked closely with company leadership to guide operational strategy for a new department within the company.
- Established a culture of continuous improvement by fostering open communication and empowering Investigators to voice their ideas on case management and investigations.
- Worked with the Sales Force to help develop and maintain client relationships and national accounts.
Claims Adjuster
Bekins Van Lines Inc.
1999 - 1999
- Negotiated favorable settlements with claimants for cargo and property claims for interstate and intrastate moves.
- Examined claims forms and other records to determine insurance coverage.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
Loss Prevention Associate / Internal Investigator
Nordstrom
1997 - 1999
- Developed strong relationships with fellow employees, promoting teamwork within the loss prevention department for improved overall effectiveness.
- Reduced inventory shrinkage by consistently monitoring store premises and conducting thorough merchandise audits.
- Provided support during internal audits, addressing any identified discrepancies or weaknesses in loss prevention efforts promptly.
Education
Illinois Certified Law Enforcement Officer - Law Enforcement
University of Illinois At Urbana-Champaign
Champaign, IL12.2006
Bachelor of Science - Criminal Justice
Bradley University
Peoria, IL05.1997
Skills
- 25 years of experience in drafting complete and accurate reports used in civil and criminal proceedings in both the private and public sectors
- Interviewing & Interrogation
- Public Speaking & Trainer
- Investigator & Researcher
- Claims & Client Management
- Problem Identification
Certification
25+ years of annual required and elective training involved in Law Enforcement and Fraud Investigations which includes but isn't limited to; Scene Processing, Report Writing, Interviewing and Interrogation, Organized Criminal Groups, Narcotics and Motor Vehicle Enforcement, Crisis Intervention, and Investigative Techniques.
Timeline
Police Officer, Uniformed Road Patrol
Village Of Glen Ellyn
2005 - Current
Director of Special Investigations/Field Investigator
Factual Photo Inc.
2000 - 2005
Claims Adjuster
Bekins Van Lines Inc.
1999 - 1999
Loss Prevention Associate / Internal Investigator
Nordstrom
1997 - 1999
Illinois Certified Law Enforcement Officer - Law Enforcement
University of Illinois At Urbana-Champaign
Bachelor of Science - Criminal Justice
Bradley University
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