Brent Portera

Dynamic and results-driven technology services sales leader with a proven track record of steering sales strategies that drive growth and innovation within the managed services sector. As VP at a cutting-edge MSP, I specialize in delivering advanced solutions in cybersecurity, business continuity, and technology advancement. Recognized for expertly identifying and seizing new business opportunities while cultivating enduring client partnerships, I excel in aligning customer needs with pioneering product and service offerings through a strategic, gap-based cross-check approach. Committed to driving revenue growth and ensuring exceptional client value, I also lead technical operations to optimize service delivery and elevate the overall customer experience, consistently positioning the organization at the forefront of the industry.

• Increased Annual Recurring Revenue (ARR) by 35% within two years by developing and implementing a targeted sales strategy focused on cybersecurity and business continuity services.
• Successfully transitioned 80% of clients from traditional break-fix models to comprehensive managed services agreements, enhancing client retention and stabilizing revenue streams.
• Drove a 50% increase in customer acquisition by launching a new go-to-market strategy for cloud and IT infrastructure services, targeting mid-sized enterprises and C-level decision-makers.
• Spearheaded a strategic partnership initiative that resulted in securing high-profile OEM agreements, leading to a 60% increase in profit margins for managed print and IT services.
• Led the sales team to consistently exceed targets, achieving an average of 120% of quota across all team members for three consecutive years.
• Developed and launched a cybersecurity sales program, resulting in a 40% increase in cybersecurity service sales and establishing the MSP as a trusted security advisor in the market.
• Enhanced customer satisfaction scores by 25% by integrating advanced service delivery metrics and implementing quarterly business reviews with key clients to identify and capitalize on new revenue opportunities.
• Expanded market share by 20% through the introduction of tailored technology solutions that addressed specific industry challenges in healthcare, finance, and legal sectors.
• Implemented a data-driven sales forecasting model, improving forecast accuracy by 30% and enabling more strategic resource allocation and pipeline management.
• Orchestrated a successful M&A strategy, integrating two regional MSPs into the organization, which added $3 million in new revenue and expanded the company’s service footprint.

· CompTIA IT Sales Specialist Training

· CompTIA Cybersecurity Sales Professional (CCSP) Training

· Fortinet Network Security Expert (NSE)

· ChartTec Immersion Sales Training

· Pax8 RSF Certified Training

· Datto Certified Sales Professional (DCSP)

· Microsoft Certified: Azure Fundamentals

· Axcient Certified Sales Professional