Experienced professional with extensive experience in IT leadership, cybersecurity, and digital transformation. Adept at aligning IT strategies with business objectives, leading IT Integration for M&A, and driving operational efficiency. Proven track record in disaster recovery, business continuity planning, and IT vendor management. Passionate about continuous learning, innovation, and delivering high-value IT solutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
IT Business Partner
Honeywell
Des Moines, United States
01.2024 - Current
Collaborate with CIO, Corporate IT, CCC Business Leaders, and other stakeholders to drive digital transformation initiatives and enhance operational efficiency through the use of IT
Strategic IT Alignment: Work with business leaders to understand their strategic goals and risk areas
Ensure that IT initiatives align with business objectives, facilitating the integration of technology into day-to-day operations
Oversee the execution of IT projects from inception to completion
Maintain effective communication with internal teams and external partners align goals of the business with the execution of our projects
M&A: Led initiatives to allow full business integration of IT systems from CCC to Honeywell
Managed data team that owned quality review, extraction, and import to 14 new business systems
Decommissioned 100+ applications within the business
Managed rollout of security IT systems changes and implemented strategies to allow minimized business disruption to Engineers
Led team in rebuilding reporting dashboards for legacy ERP and CRM systems through PowerBI
Managed migration of all M365 services to Honeywell; Teams, Project, SharePoint, OneDrive, Exchange
Migrated conveying applications to new SSO platforms
Migrated 60+ servers and associated applications to new cross-domain hosted infrastructure
Director, IT Security
CCC (Compressor Controls Corporation)
United States
06.2022 - 12.2023
Mergers & Acquisition: Led pre-sale due diligence regarding security infrastructure, identifying potential risks and opportunities related to IT Systems
Post-sale, served as IT and Cybersecurity lead for Business Integration
Migrated 300+ users to new domain
Deployed new laptop and equipment worldwide, spanning 10+ countries
Deployed newly adopted security software and systems at all CCC sites
Led replacement of all router, firewall, switch, access point, and other related networking equipment at all sites
Deployed new Physical Security/Badging system at key sites
Implemented strategies to retain access to legacy systems on newly deployed equipment, ensuring business continuity and minimizing disruption to our staff
Delivered Integration requirements on time and under budget to Honeywell
Cybersecurity Program Development: I drove the design and implementation of a robust cybersecurity framework focused on Disaster Recovery, Business Continuity, and Data Security Initiatives
Conducted risk assessments and developed mitigation strategies, collaborating with cross-functional teams comprised of external vendors, service providers, and internal business leaders
Lead incident response planning and testing to ensure swift response times to potential threats, minimization of business disruption, and overall safeguarding of critical data and assets
Vendor Management: Oversaw relationships with IT vendors and managed services providers, ensuring delivery of high-quality support and alignment with our company's unique Engineering needs
Conducted regular performance reviews with service providers to maintain exceptional service quality
Customer Success Manager & Solution Engineer
WIN Technology
Des Moines, United States
05.2020 - 05.2022
Performed role as an advocate for my customers, built long-term relationships with business leaders, and ensured they received the maximum value of WIN's Managed and Professional Services
Collaborated with customers to develop engagement and adoption strategies that led to increased user satisfaction and customer retention
Regularly met with customers and gather detailed feedback that could be cycled into the various technical teams within WIN to improve overall quality of service
Collaborated with Sales, Technical Support, Engineering, and leadership to evolve service offerings that drove value to the organization as well as the target market we sold to
Developed a new service offering model to expand our target market to customers requiring hybrid models of service and delivery
Transitioned 40% of clients to new service offering, increasing overall profitability of the region and freeing up resources to assist in other projects
Achieved 100% Managed Services contract renewal rate in my managed region of Iowa
Product Owner
WIN Technology
Des Moines, Iowa
05.2019 - 05.2020
Lead cross-functional teams to deliver Professional Services projects and value to our customers
As the primary liaison between stakeholders, sales, customer support, and engineering teams, I ensured that our end product matched the technical specifications promised by sales and aligned with customer satisfaction
Solutions Consultant
WIN Technology
Des Moines, Iowa
08.2017 - 05.2019
Systems Infrastructure Design & Implementation
Network Infrastructure Consulting
Systems Maintenance and Management
Disaster Recovery
Collaborated with cross-functional teams to design and implement customized solutions for clients in various industries.
Designed post-sale training curricula to educate customers on use and maintenance of deployed systems
Solutions Consultant
HNCBNC
Des Moines, Iowa
01.2017 - 08.2017
Managed critical server infrastructure for rural hospitals in Iowa
Deployed 1500+ endpoints across 20 physical locations
Managed VDI infrastructure stack across 5 core datacenters
Network Solutions Consultant
RSM US LLP
Kansas City, Missouri
05.2014 - 12.2016
Systems Infrastructure Design & Implementation
Network Infrastructure Consulting
Systems Maintenance and Management
Disaster Recovery
Device Monitoring, Patch Management, Specialized Software Implementation and Maintenance, General IT Support
Systems Administrator
Next Generation Technologies
Buffalo Center, Iowa
06.2010 - 05.2014
- Systems Maintenance and Management, Disaster Recovery, Patch Management, Implement Virtual and Physical Server Environments, General IT Support
Education
Bachelor of Science - Management of Information Systems
Iowa State University - College of Business
Ames, IA
Skills
Due Diligence
Mergers & Acquisitions
Teamwork and collaboration
Excellent communication
IT Program Management
Data transformation
Accomplishments
Led two Acquisition projects and managed IT Integration of business from seller to buyer
Built IT Security Program for a business that previously did not have dedicated resources