Summary
Work History
Education
Skills
Software Experience
Timeline
Generic

BRENT QUILLIN

PHOENIX,AZ

Summary

Dedicated Community Manager with 8 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.

Work History

  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Streamlined operations by communicating efficiently with clients, budget management and internal collaboration.
  • Managed community within established cost constraints.
  • Effectively managed team of 8 maintenance and administrative personnel.
  • Exceeds NOI by 12-15% consistently MoM
  • Resolved tenant issues quickly and increased tenant retention by 65%.
  • Improved processes through expense management.
  • Met with residents to gather information and develop effective solutions.
  • Collaborated with Regional Project Manager during interior renovations and construction.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Evaluated property conditions and recommended improvements.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.

Education

Associate of Arts - Nursing

Forsyth Technical Community College
Winston-salem, NC
05.2015

Skills

  • Community Manager Avanti Residential 08/2020- current- 382 units
  • Community Manager Alliance Residential 11/2019-06/2020- 252 units
  • Community Manager Mark Taylor Residential 5/2019-11/2019- 405 units
  • Community Manager Student Quarters 4/2016-5/2019- 579 units
  • Assistant Manager Ginkgo Residential 6/2014-4/2016- 970 units

Software Experience

  • Onesite
  • Yardi
  • Entrata
  • Onsite
  • LRO
  • Yieldstar
  • Happyco
  • Realpage
  • Microsoft Word
  • Excel
  • Outlook

Timeline

Associate of Arts - Nursing

Forsyth Technical Community College

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BRENT QUILLIN