Accomplished Lead Chef with a proven track record at Aramark, enhancing customer satisfaction and reducing staff turnover through expert kitchen management and team leadership. Skilled in sanitation practices and workflow optimization, adept at maintaining high standards in fast-paced environments. Demonstrated ability to master culinary techniques and foster team unity, significantly boosting operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Chef
Aramark
04.2014 - Current
Coordinated catering services for off-site events, ensuring seamless logistics planning.
Reduced staff turnover through effective training, mentoring, and performance evaluations.
Demonstrated exceptional leadership skills while supervising a team of chefs and kitchen staff members during peak service hours.
Managed inventory control systems to reduce waste and maintain optimal stock levels for daily operations.
Increased customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Maintained well-organized mise en place to keep work consistent.
Placed orders to restock items before supplies ran out.
Line Cook
Wycliffe Golf And Country Club Homes
05.2009 - 08.2014
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Sales Associate
FYE
07.2006 - 05.2009
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.