Brent Rosen
Fort Lauderdale,Florida
Summary
Offering strong analytical skills and commitment to learning and growing in IT field. Brings understanding of networking principles and basic system administration, demonstrating ability to quickly grasp complex technical concepts. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Project Assistant
Nova Southeastern University
02.2024 - 06.2024
- Enrolled participants in a study, confirmed training dates/times with the participants.
- Compiled study data on Google Forms and Microsoft Forms and developed database of information.
Online Account Sales Manager
Psycho Billy Records LLC
05.2022 - 12.2023
- Created, marketed and managed online retail business selling collector albums and dolls.
- Photographed items for sale, uploaded photos, priced items and shipped items when sold.
- Collected the data on Google Forms and Microsoft Forms to develop a customer database
- Responded to customer requests and resolved issues and complaints
- Maintained a 99-100% positive seller rating
Education
Bachelor of Science - Information Technology, Minor: Cybersecurity, Artificial Intelligence Application
Nova Southeastern University
Davie, FL05-2026
Skills
- Experience with Windows, Linux and Mac operating systems
- Experience with Java and Python Programming Languages
- Microsoft Office Suite including Excel, Word and Outlook
- Experience with Generative AI utilities such as ChatGPT
- Experience with HTML, CSS, Javascript, React, and SQL
LANGUAGES
English (Fluent)
EXTRACURRICULAR ACTIVITIES
Member of eHackers(Cybersecurity) Club Nova Southeastern University Participated in various technology-focused events, including the South Florida Tech-Hub Hackathon2024, NCL Fall2024. Attended several hearings with professionals in the field speaking about their experiences. Member of SAGE(Society of Anime, Gaming, and Entertainment Club) Nova Southeastern University Met weekly with the club. Had several different types of events, such as video game night, and Trivia.
Timeline
Project Assistant
Nova Southeastern University
02.2024 - 06.2024
Online Account Sales Manager
Psycho Billy Records LLC
05.2022 - 12.2023
Bachelor of Science - Information Technology, Minor: Cybersecurity, Artificial Intelligence Application
Nova Southeastern University
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