Over 15 years of experience in server management and administration.
Successfully collaborated with diverse companies, including large agricultural and media industry sectors.
Focused on production efficiency and user-friendly solutions while maintaining cost-effectiveness.
Provide a unique advantage with an electrician background installing and implementing network cables, phone lines, and power lines for large commercial properties. Very proficient with local codes and safety.
Expertise in managing and maintaining physical on-premise systems, ensuring reliable and efficient infrastructure.
Overview
29
29
years of professional experience
Work History
System Administrator
Self Employed
11.2016 - Current
As a self-employed IT professional in the Microsoft Dynamics field have worked with many mid to large corporations giving them guidance on best practices for their SQL and Server setups.
Most projects have included setting up SQL server with multi-location redundancy, migrating servers from on-premise to cloud environment, SQL and Server backup plans, User access and permissions refined for security.
One particular client was a small farm in Oregon that needed an entire system environment, including a security system with remote access and management.
Provisioned new software and hardware for use, following established security policies.
Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
IT Manager
Specialist in Custom Software
06.2008 - 11.2016
Provide support for clients to help them design and implement servers for Microsoft Dynamics Nav, including SQL installation and Dynamics Navison.
Purchase new equipment and plan for implementation for future technology
The biggest accomplishment for SCS was migrating all physical servers and infrastructure to a cloud environment with Azure, this would include Active Directory, SQL server, Exchange Server, converting the physical servers to a VM. This enabled SCS to have minimal downtime with cost savings.
Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
Collaborated with other departments to help meet IT needs and properly integrate and secure systems. This included creating Dev, Test and Production servers for each project.
Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
General Contractor Apprentice
Pacific Renovations
08.1998 - 06.2008
Pacific Renovations was a commercial Tenant Improvement company
My functions consisted of purchasing materials and logistics involved for up and coming jobs
When not purchasing materials I was hands on construction. skills in this area consist of: Drywall, Drywall mudding, Painting, Electrical and Network systems, T-Bar Ceilings, Tiling, plumbing, framing, HVAC, irrigation, doors and hardware, etc.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Assistant
Accurate Vision Legal Video
10.1997 - 08.1998
Courier deposition tapes and documents to lawyers
Update client database.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Computer Technician
Computer Rental Services
06.1996 - 10.1997
Build and setup computers for clients’ as needed.
Linked computers to network and peripheral equipment.
Performed troubleshooting to correct computer hardware and software malfunctions.
Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
Resolved technical issues for clients through remote support, increasing customer satisfaction.
Assistant to the CEO
Citizens for an Alternative Tax System
06.1995 - 06.1996
Assistant and general intern work.
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
Associate of Science - Computer Science
Santa Monica College
Santa Monica, CA
01.2011
Technical Skills
Microsoft Exchange (On-Premise and Online): Expertise in configuring, managing, and troubleshooting Microsoft Exchange environments, including migration to Exchange Online.
Active Directory and Azure AD: Proficient in managing user accounts, group policies, and directory services in both on-premises Active Directory and Azure Active Directory environments.
Help Desk Support: Experienced in providing Tier 1 and Tier 2 support, resolving technical issues, and ensuring high levels of customer satisfaction.
Hyper-V: Skilled in deploying, managing, and maintaining virtual machines and environments using Hyper-V.
Backup and Storage Systems: Comprehensive knowledge of backup solutions and storage systems, including both hardware and software implementations, ensuring data integrity and availability.
Cisco Networking Tools and Devices: Proficient in configuring and managing Cisco routers, switches, and other networking devices, including troubleshooting network issues.
Microsoft Dynamics NAV: Extensive experience with all versions of Microsoft Dynamics NAV, including add-ons such as Jet Reports, Lanham EDI E-Ship, and ZetaDocs, for enhanced business process management.
Microsoft Office 365: Expertise in implementing, administering, and managing Office 365 environments, including SharePoint and OneDrive, to optimize collaboration and productivity.
SQL Management: Skilled in managing SQL databases, including installation, configuration, maintenance, and performance tuning to ensure data integrity and optimal performance.
NAS Configuration: Proficient in configuring Network Attached Storage (NAS) systems to ensure efficient data storage, access, and backup solutions.
Physical Hardware Skills: Experienced in installing, configuring, and troubleshooting various hardware components, including servers, workstations, networking equipment, and peripheral devices.