Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Work Availability
Quote
Timeline
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Brent Sanderson

Lansing,MI

Summary

Dedicated service industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

21
21
years of professional experience

Work History

Person In Charge

Jimmy John's Sandwiches
03.2021 - 12.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities
  • Managed more than 30 customer calls per day.

Bartender/Server

Banyan Restuarant and Bar
01.2017 - 01.2019
  • Established warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Busser/Food Runner/Barback

Brule Bistro
01.2017 - 01.2018
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Reduced time of getting orders to tables by an average of 5 minutes.
  • Delivered correct food items to tables according to order documentation.
  • Cleared tables immediately after guests left in preparation for next party.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.

Barback/Bartender

Third and Third
01.2001 - 01.2017
  • Restocked ice, condiments and snacks.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Replaced empty kegs and soda syrups.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Delivered food to customers at bar and tables.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Learned how to make wide variety of mixed drinks.

Education

No Degree - Business

Keiser University-Ft
Fort Lauderdale, FL
2017

Skills

  • Liquor, Beer and Wine Knowledge
  • Patron Experiences
  • Reconciling Cash Drawers
  • Cocktail Knowledge
  • High-Volume Environments
  • Attending Multiple Customers
  • Organizational Abilities
  • Staff Management
  • Bar Supply Replenishment
  • Clear and Effective Communication
  • Safety and Sanitation Standards
  • Servsafe Certified

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Languages

English
Native or Bilingual
Spanish
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming "Wow! What a Ride!"
Hunter S. Thompson

Timeline

Person In Charge

Jimmy John's Sandwiches
03.2021 - 12.2022

Bartender/Server

Banyan Restuarant and Bar
01.2017 - 01.2019

Busser/Food Runner/Barback

Brule Bistro
01.2017 - 01.2018

Barback/Bartender

Third and Third
01.2001 - 01.2017

No Degree - Business

Keiser University-Ft

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Brent Sanderson