Developed leadership and organizational skills in community-focused recreational environment. Managed diverse teams, planned and executed multiple events, and oversaw daily operations to ensure smooth program delivery. Seeking to transition into new field where problem-solving and team-building abilities can make significant impact.
Overview
13
13
years of professional experience
Work History
Account Manager/Production Specialist
The Sign Brothers
02.2021 - Current
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Coordinated with product development teams to relay client feedback, influencing future product enhancements.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Kept production schedules on track by consistently meeting deadlines and prioritizing urgent orders when necessary.
Delivered quality products with effective use of control procedures and good inspection skills.
Recreation Manager
Oconee County Parks & Recreation Department
01.2018 - 02.2021
Managed a team of full time program coordinators providing support, guidance, and accountability for each team member.
Oversaw numerous recreational programs that included various summer camps, youth sports leagues, adult sports leagues, and special events.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Assessed community needs to develop targeted programming that catered to diverse age groups and interests, increasing overall participation rates.
Effectively resolved customer complaints or concerns promptly, demonstrating commitment to providing exceptional service at all times.
Recreation Program Coordinator/Aquatics Manager
Gainesville Parks & Recreation Agency
09.2011 - 08.2017
Planned and coordinated various recreation, athletic, summer camps, and instructional programs
Managed program and event budgets effectively, ensuring adequate resources for high-quality programming.
Organized special events that attracted new participants and increased community awareness about available programs.
Conducted regular assessments of program effectiveness, using feedback to implement improvements as needed.
Addressed concerns from community members promptly, demonstrating commitment to excellent customer service on behalf of the organization.
Boosted team morale through effective communication, staff recognition, and fostering a positive work atmosphere.