Summary
Overview
Work History
Education
Skills
Trainingandeducation
Timeline
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Brent Smith

Milton,FL

Summary

Experienced manager and analytical problem-solver with a talent for team building, leadership, and motivation. Possess excellent customer relations and relationship-building skills, enabling strong connections with clients. Proficient in independent decision-making and sound judgment to drive company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance within the organization.

Overview

25
25
years of professional experience

Work History

General Manager

Loves Travel Stops
01.2024 - 11.2024
  • Promoted to General Manager overseeing all operations and areas of facility, following the position as Operations Manager
  • These roles within the organization include ensuring peak performance of personnel, meeting and exceeding operational goals, while implementing initiatives for continuous quality improvement
  • Additional responsibilities of providing training, along with mentorship to over 20 team members in the facility; negotiation of contracts and ensuring timely delivery of goods and services to meet operational needs, while successfully managing and improving vendor relationships

Store Manager

Aldi
04.2020 - 01.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Approved regular payroll submissions for employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Store Manager in Training

Aldi
09.2017 - 04.2020
  • Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
  • Assisted in recruiting, hiring and training of team members.
  • Optimized store layout for better customer flow, increasing foot traffic and overall sales numbers.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Team Leader

AMS/Detroit Diesel
09.1999 - 08.2017
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Frequently inspected production area to verify proper equipment operation.

Education

Some College (No Degree) - Marketing & Management

Zane State College
Zanesville, OH

High School Diploma -

Mid-East Career & Technology Center
Buffalo, OH
06.1995

High School Diploma -

Caldwell High School
Caldwell, OH
06.1995

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Relationship building
  • Operations management
  • Staff development
  • Clear communication
  • Positive attitude

Trainingandeducation

  • Zane State College, Completed coursework in Marketing & Management to understand consumer and organizational behavior; develop marketing plans; and executing business strategies.
  • Mid-East Career & Technology Center, Graduate in Marketing - Management
  • Caldwell High School, Graduate

Timeline

General Manager

Loves Travel Stops
01.2024 - 11.2024

Store Manager

Aldi
04.2020 - 01.2024

Store Manager in Training

Aldi
09.2017 - 04.2020

Team Leader

AMS/Detroit Diesel
09.1999 - 08.2017

Some College (No Degree) - Marketing & Management

Zane State College

High School Diploma -

Mid-East Career & Technology Center

High School Diploma -

Caldwell High School

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Brent Smith