Brent Susinger
Seattle,WA
Summary
Professional with extensive experience in operations management and customer service, focusing on enhancing team efficiency and streamlining processes. Successfully coordinated inventory checks and implemented management practices that improved stock accuracy and reduced shrinkage. Demonstrated ability to resolve customer complaints effectively, contributing to increased satisfaction and loyalty. Proven track record in supervising staff, fostering skill development, and achieving operational objectives.
Overview
1
1
Language
3
3
years of professional experience
Work History
Assistant Manager
ARG Industrial
Seattle, WA
11.2023 - 08.2026
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Led daily operations to enhance team efficiency and streamline processes.
- Implemented inventory management practices to reduce shrinkage and improve stock accuracy.
- Coordinated inventory checks and stock replenishment to maintain product location accuracy
- Assisted customer service team with order processing and issue resolution to improve service efficiency
- Resolved customer complaints promptly to enhance satisfaction and foster loyalty.
- Maintain positive customer relationships by responding quickly to customer service inquiries.
Education
University High School
Spokane Valley, WASkills
- Result-driven individual with expertise in team leadership, inventory management, and customer service
- Skilled in strategic planning, problem-solving, and adapting to dynamic environments
- Staff scheduling
- Conflict resolution
- Attention detail
- Adaptability and flexibility
- Order fulfillment
- Point-of-sale systems
- Inventory auditing
- Inventory management
- Stock reconciliation
- Staff training
Languages
English
Professional
Timeline
Assistant Manager
ARG Industrial
11.2023 - 08.2026
University High School