Brent Tackett

• Supervise other employees and provides adult supervision to employees under the age of 18 years old
• During each shift, I was to direct and coach employees to work proficiently at their assigned stations and then follows-up to ensure tasks are completed in a timely manner according to Little Caesars procedures.
• Developed strong working relationships with staff, fostering a positive work environment.

• To provide accurate, friendly, and service minded attention to phone customers in a team setting
• To provide basic information of loyalty programs to customers on how to spend points, how points are earned, how many points are earned at certain locations and programs
• Escalate, when necessary, adjust tone and etiquette to accommodate customer
• Use an effective approach to handle special telephone tasks such as call transfers, call backs, holds, interruptions, and unintentional disconnects

?

• Increased warehouse efficiency by implementing a new forklift operating system and training staff.
• Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
• Reduced product damage by performing routine forklift maintenance and safety checks.
• Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.