BRENT THOMPSON
Lakewood,WA
Summary
Motivated and results-driven professional with 5+ years of automotive sales experience and a proven track record of building strong relationships. Seeking a client-facing role where I can leverage my background in business operations, sales strategy, and customer service to drive growth and support success. Ready to bring hands-on experience and a high level of professionalism to any environment.
Overview
9
9
years of professional experience
Work History
Owner / Client Relations Manager
ÉCLAT AUTO SALON
Tacoma, WA
06.2023 - Current
- Built and maintained strong, ongoing relationships with 50+ new and used car dealerships, tailoring services to meet each client's needs
- Identified sales opportunities and closed service contracts, generating over $150k in revenue within the first year
- Delivered personalized customer support, resolving issues quickly and maintaining exceptional client satisfaction
- Managed all business operations, including scheduling, budgeting, invoicing, and quality control
- Represented the brand professionally, reinforcing trust and long-term partnerships across a competitive market
Air Force Honor Guard
UNITED STATES AIR FORCE
Washington, D.C.
06.2020 - 03.2024
- Epitomized perfection in dress and appearance, customs and courtesies and drill and ceremonies
- Represented the United States Air Force to the world, performing in front of millions of people at prestigious events, demonstrating professionalism, precision, and dedication to upholding the highest standards of service
- Rendered military honors to Air Force personnel and their families during funeral services at Arlington National Cemetery
Internet Sales Manager
Titus-Will Ford
Lakewood, WA
06.2018 - 05.2020
- Managed inbound internet leads, inquiries, and online sales processes to maximize conversion rates
- Tracked and analyzed internet sales data and KPI's weekly, leading to a 12% increase in monthly online revenue
- Assisted customers with online vehicle purchasing, financing applications, and digital paperwork processes
Automotive Sales Consultant
TACOMA AUTOS LLC
Tacoma, WA
04.2016 - 06.2018
- Consistently closed an average of 20-25 vehicles per month by identifying customer needs, presenting tailored solutions, and negotiating mutually beneficial terms
- Utilized CRM tools to manage and follow up on over 300 active leads per month, maintaining a 30% closing rate
Education
General Studies
Edmonds Community College
2014-2016Skills
- Sales & Negotiation
- Client Relationship Management
- Business Operations & Strategy
- Customer Service & Support
- Lead Generation & Conversion
- Team Leadership & Training
- Problem Solving & Adaptability
- Detail-Oriented
- Contract Negotiation
- CRM & Digital Sales Tools
AWARDS
Salesman of the Month - Titus-Will Ford
Top Grossing Sales Consultant - Tacoma Autos LLC
Timeline
Owner / Client Relations Manager
ÉCLAT AUTO SALON
06.2023 - Current
Air Force Honor Guard
UNITED STATES AIR FORCE
06.2020 - 03.2024
Internet Sales Manager
Titus-Will Ford
06.2018 - 05.2020
Automotive Sales Consultant
TACOMA AUTOS LLC
04.2016 - 06.2018
General Studies
Edmonds Community College
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