
Results-driven head of operations with expertise in financial oversight, data analysis, and client relations—proven ability to develop operational strategies that enhance efficiency and drive business growth.
• Directed day-to-day operations across trading support, settlements, cash management, and client servicing.
• Developed and implemented operational strategies aligned with business growth and regulatory requirements.
• Managed onboarding, account maintenance, and issue resolution.
• Processed trades, cash movements, wire transfers, and account updates with a high degree of accuracy.
• Performed daily reconciliations of cash, securities, and general ledger balances.
• Investigated and resolved breaks, exceptions, and settlement discrepancies.
• Founded and managed a full-service chauffeur transportation company serving corporate, airport, wedding, and special event clients.
• Oversaw daily operations, including scheduling, dispatch, routing, and fleet utilization.
• Developed standard operating procedures to ensure punctuality, safety, and high-quality customer service.
• Managed 24/7 dispatch operations and coordinated driver assignments.