Brent Trotter
Pegram
Summary
Dynamic technician with a proven track record at Nissan North America, skilled in troubleshooting and quality control. Adept at multitasking and fostering team collaboration, I have successfully streamlined operations in fast-paced environments, enhancing efficiency and customer satisfaction. Committed to excellence and continuous improvement in all aspects of work.
Overview
18
18
years of professional experience
Work History
Technician
Nissan North America, Inc.
Smyrna, TN
09.2013 - Current
- Paint Experience
- Sub Assembly Experience
- Experience in trouble shooting drop lifters and some on the welders
- Forklift
- Molding Experience
Team Leader of the Kitchen
Chick-fil-a
Nashville, TN
11.2011 - 08.2013
- Led team in delivering exceptional customer service and maintaining high satisfaction levels.
- Trained and mentored new staff on operational procedures and company standards.
- Streamlined workflow processes, enhancing efficiency and reducing wait times during peak hours.
- Implemented training programs to improve team performance and foster a positive work environment.
- Coordinated daily operations, ensuring adherence to health and safety regulations.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Shift Manager
Arbys
Bellevue TN
08.2008 - 10.2011
- Supervised daily operations to ensure efficient team performance and customer satisfaction.
- Trained and mentored staff on food safety standards and operational procedures.
- Implemented inventory management strategies to reduce waste and optimize supply levels.
- Maintained high standards of cleanliness and organization throughout the restaurant environment.
- Resolved customer complaints swiftly, improving overall dining experience.
- Promoted a positive work environment through open communication and constructive feedback.
Education
High School Diploma -
Harpeth High School
Kingston Springs, TN05.2007
Skills
- Attention to details
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Quality control
Timeline
Technician
Nissan North America, Inc.
09.2013 - Current
Team Leader of the Kitchen
Chick-fil-a
11.2011 - 08.2013
Shift Manager
Arbys
08.2008 - 10.2011
High School Diploma -
Harpeth High School