Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brent Ugochukwu

Dallas,TX

Summary

A dynamic professional with a proven track record of achieving results and a strong dedication to delivering impactful solutions across various domains. Leveraging strategic planning, analytical thinking, and collaborative skills, I aim to drive innovation, optimize processes, and exceed organizational objectives.

Technical program management professional with track record in leading cross-functional teams and driving successful project outcomes. Skilled in project planning, risk management, and process optimization. Strong focus on collaboration, adaptability, and delivering measurable results. Known for reliability and effectively navigating changing project requirements.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Technical Program Manager

AWS
07.2025 - Current
  • Lead complex, cross-functional programs spanning 5+ clusters across AMER region (ATL, DFW, JAN, RNO, PNE), coordinating across multiple time zones and regional environments with minimal oversight.
  • Partner with L7 cluster leaders, L5 TPMs, and cross-functional teams (DC Learning, Customer Success, AWS Instructional Design, Legal) to drive program requirements, secure resources, and influence strategic decisions.
  • Established monthly audit cadence, developed scalable shadow program model, and created reusable infrastructure (dashboards, wikis, tooling) to accelerate deployment across regions.
  • Developed and launched AMER-wide PULSE Survey capturing 13 quantitative and qualitative metrics; first-of-its-kind visibility into program performance and enabling data-driven improvements.

Supply Chain Manager

Amazon
12.2023 - 07.2025
  • Systematically in took, escalated, and triaged problems to the relevant owners and teams and followed through on the resolutions to ensure they are delivered.
  • Pulled data from numerous databases (using Excel, Quick Sight, Hubble and/or other data management systems).
  • Identified and resolved performance score discrepancies for Amazon’s Transportation Services (ATS) network carrier base.
  • Edited and Developed SOPs for maximum work efficiency.

Program Specialist

Shaunty Healing Center
02.2021 - 12.2023
  • Orchestrated high-stakes vendor negotiations, achieving cost reductions of 30% while elevating contract compliance across all departments.
  • Led end-to-end implementation of lean Six Sigma principles, streamlining operational workflows and enhancing throughput.
  • Leveraged advanced analytics to optimize KPIs, enabling leadership to forecast with 90%+ accuracy and increasing financial efficiency by 35% year-over-year.
  • Executed data-driven digital marketing strategies via Google Ads, resulting in a 25% increase in client conversion rates within six months.

Education

MBA -

Prairie View A&M University
01-2026

Bachelors -

University of Houston
01-2022

Skills

  • Problem Solving
  • Data Analysis
  • Project Management
  • Communication
  • AWS Quick Sight
  • Training & Development
  • Process Improvement
  • SQL
  • Excel
  • Risk Assessment
  • Critical Thinking
  • Lean Six Sigma
  • Project planning

Certification

CLF-C02 AWS Certified

Timeline

Technical Program Manager

AWS
07.2025 - Current

Supply Chain Manager

Amazon
12.2023 - 07.2025

Program Specialist

Shaunty Healing Center
02.2021 - 12.2023

MBA -

Prairie View A&M University

Bachelors -

University of Houston