Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brent Wiesenborn

Las Vegas

Summary

Sales professional with deep expertise in driving revenue growth and developing strong client relationships. Proven success in sales strategy implementation, team leadership, and fostering collaborative environment. Strong negotiation skills, adaptability, and focus on delivering impactful results. Known for reliability, effective communication, and ability to thrive in dynamic markets.

Qualified [Desired Position] with background in leading sales teams to achieve strategic goals. Successfully managed multiple high-impact projects, driving revenue growth and improving client satisfaction. Demonstrated expertise in team leadership and strategic planning.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Lead

Marshall Retail Group/InMotion
06.2022 - Current
  • Directed sales strategies to enhance customer engagement and drive revenue growth.
  • Mentored team members on effective sales techniques and product knowledge.
  • Evaluated sales performance metrics to inform strategic decision-making and operational improvements.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
  • Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
  • Boosted sales performance by implementing strategic sales plans and effective team management.
  • Empowered sales team with data-driven insights, facilitating informed decision-making.

Customer Service Associate

Marshall Retail Group/InMotion
06.2022 - 06.2023
  • Assisted customers with a warm and professional attitude
  • Assisted customers with questions
  • Interacted with customers through live chat
  • Operated the cash drawer
  • Delivered exceptional customer service, resolving inquiries and complaints efficiently.
  • Facilitated product knowledge training for new associates to enhance team performance.
  • Utilized point-of-sale systems to process transactions accurately and swiftly.
  • Collaborated with management to streamline operational procedures, improving overall workflow.
  • Mentored junior staff in effective communication techniques and conflict resolution strategies.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Store Clerk

Green Valley Grocery
03.2020 - 06.2022
  • Responsibilities include cashiering, customer service, stocking, and cleaning.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate inventory levels through regular stock checks and replenishment.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Organized merchandise displays to optimize product visibility and accessibility.
  • Trained new staff on store policies, procedures, and customer service standards.
  • Monitored sales floor activities to ensure compliance with safety and operational protocols.
  • Assisted customers by answering questions and fulfilling requests.

Deli Clerk

Albertson's
04.2019 - 01.2020
  • Responsibilities include cutting meat, cooking, stocking product, customer service, and cleaning equipment.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Prepared deli items by slicing meats and cheeses to customer specifications, ensuring quality standards.
  • Maintained cleanliness and organization in deli area, complying with health and safety regulations.
  • Trained new staff on deli operations and customer service protocols, fostering team development.
  • Managed inventory levels for deli products, ensuring freshness and minimizing waste through efficient stock rotation.
  • Collaborated with management to implement promotional displays that increased product visibility and sales.
  • Resolved customer complaints effectively, contributing to a positive store environment and repeat business.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Cap 1 Associate

Walmart
04.2009 - 04.2019
  • Responsibilities include stocking, cashiering, customer service, organizing product, and cleaning.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Operated equipment for unloading and sorting merchandise efficiently.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Trained new associates on operational procedures and safety protocols.
  • Implemented best practices for inventory control, enhancing overall workflow efficiency.
  • Provided excellent customer service, resolving concerns promptly and professionally.
  • Collaborated with other departments to ensure a seamless workflow for CAP 1 processes.

Education

Associate Degree - Computer Information Technology Software Programming

College of Southern Nevada
Las Vegas, NV
07.2025

High school diploma - undefined

Boulder City High School
Boulder City, NV
06.2007

Skills

  • Packaging
  • Supervising experience
  • Meat Cutting
  • Food Preparation
  • Food Safety
  • Restaurant experience
  • Food Service
  • Guest services
  • Management
  • Customer service
  • Cleaning Experience
  • Driving
  • Stocking
  • Cash Handling
  • Retail sales
  • Cooking
  • Computer skills
  • Hospitality
  • Merchandising
  • Retail Sales
  • Food Handling
  • POS
  • Kitchen Experience
  • Cross-selling techniques
  • Stockroom management
  • Sales planning
  • Lead generation
  • Upselling strategies
  • Customer retention
  • Merchandise flow

Certification

  • Driver's License
  • Food Handler Certification June 2024 to June 2027

Languages

English - Expert

Timeline

Sales Lead

Marshall Retail Group/InMotion
06.2022 - Current

Customer Service Associate

Marshall Retail Group/InMotion
06.2022 - 06.2023

Store Clerk

Green Valley Grocery
03.2020 - 06.2022

Deli Clerk

Albertson's
04.2019 - 01.2020

Cap 1 Associate

Walmart
04.2009 - 04.2019

High school diploma - undefined

Boulder City High School

Associate Degree - Computer Information Technology Software Programming

College of Southern Nevada

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