Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
Manager of Operations
NKParts
11.2017 - Current
Streamlined operational processes by implementing efficient workflow management strategies.
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Developed strong relationships with suppliers, resulting in reduced costs and better quality processes.
Successfully created and managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
Asset Protection Manager
Wal-Mart
02.2004 - 11.2014
Enhanced overall asset protection by implementing effective security measures and loss prevention strategies.
Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and remediation of vulnerabilities within the organization.
Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.
Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
Counter Intelligence Agent
US Army
08.2000 - 02.2004
Enhanced counterintelligence operations by conducting thorough research and analysis of potential threats.
Identified security vulnerabilities by performing comprehensive risk assessments for various organizations.
Streamlined intelligence collection processes, resulting in more efficient and accurate data gathering methods.
Collaborated with interagency partners to share critical information, strengthening overall national security efforts.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT
08.2017
Bachelor of Science - Business Administration
Sinclair Community College
Dayton, OH
06.2009
Skills
Logistics Management
Customer Service Management
Program Administration
Performance Improvement
Administrative Management
P&L Management
Budget Development
Data Analysis
Problem-solving abilities
Human Resources
Proficient in Microsoft Office Applications
Accomplishments
Supervised team of 2 assistant Managers, 8 staff members, and 90 general associates.
Business Development: - Oversaw multiple new businesses with existing and new customers from conception to completion.
Cost/Price Analyst at Air Force Life Cycle Management Center (AFLCMC), PZFC Pricing Support DivisionCost/Price Analyst at Air Force Life Cycle Management Center (AFLCMC), PZFC Pricing Support Division