Summary
Overview
Work History
Education
Skills
Additional Information
Scuba Diving
Timeline
Generic

Brenton Hitchens-Lemay

Littleton,CO

Summary

Highly motivated Multidimensional employee, with extensive customer service and sales experience. Improving the customer's experience. A go getter, not afraid to get dirty, tired, and who's always hungry to learn a new skill or improve an old one.

Overview

5
5
years of professional experience

Work History

Sales Associate

Uhaul Moving And Storage
10.2022 - 04.2023
  • Invaluable warehouse experience stocking and organizing high shelves and rotated products with the pallet jack.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Delivery Driver

DoorDash
01.2020 - 10.2022
  • Highly valuable skills in time and resource management.
  • Balancing my personal wages with overhead, creating a system of self pay with an organized schedule.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Promoted customer satisfaction by addressing concerns for quick a resolution.

Assistant Kitchen Manager

Burger King
05.2018 - 01.2020
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.

Education

Bachelor of Science - Astronomy

Red Rocks Community College
Denver, CO
06.2024

High School Diploma -

Chatfield High School
Littleton, CO
06.2012

Skills

  • Building relationships with customers
  • A computer guy with networking and IT skills
  • Team building and leadership
  • Highly organized with critical thinking skills
  • Ability to delegate tasks amongst peers and manager crew resources
  • Friendly and positive, even under pressure, or while with a demanding customer
  • Fast response to problems and set backs in real time
  • Contract Preparation
  • Payment Processing
  • Client Account Management

Additional Information

I am a charitable blood donating volunteering community minded person. "It takes a village" cliche, however tried and true. My team is my village, theres times to lead times to fallow and times to plan. I get in where i fit in, the kind of person willing to submit to a better idea and will be heard when i see a potentially better way. My goal so to feel pride in my work, and satisfaction with my accomplishments.

Scuba Diving

Learning to control my breathing under all circumstances to save o2, the ability to create serenity even when theres 200ft of water pushing down with the 100lbs of pressure or 7 and a half extra atmospheres pf pressure. Swimming with everything from fish to sharks. staying calm is paramount. This skill has taught me how to stay calm no matter what, with customers or technology.

Timeline

Sales Associate

Uhaul Moving And Storage
10.2022 - 04.2023

Delivery Driver

DoorDash
01.2020 - 10.2022

Assistant Kitchen Manager

Burger King
05.2018 - 01.2020

Bachelor of Science - Astronomy

Red Rocks Community College

High School Diploma -

Chatfield High School

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Brenton Hitchens-Lemay