Summary
Overview
Work History
Education
Skills
Timeline
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Brenton Williams

Manager
Florence,AL

Summary

I am looking to join a company that allows me to use my years of management experience to the fullest where there is room to move up and advance. I would like to be part of a management team where hard work is rewarded. I am a Goal-oriented Store Leader with proven record of success in exceeding sales and customer satisfaction ratings. Manages and empowers employees to deliver exceptional service and handle high-volume workloads. Ambitious in driving revenue growth and brand awareness.

Overview

19
19
years of professional experience

Work History

Store Leader

Petsmart
10.2019 - 09.2023
  • Finished the company 3rd in the Alabama district, my store was ranked 97 out of nearly 1700 stores.
  • Planned optimal workflow through successful scheduling and task delegation.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Elevated team performance with motivational approach and excellent training abilities.
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Involved associates in decision-making processes to empower team and drive continued successes.

Assistant Store Leader

Petsmart
Florence , AL
10.2019 - 10.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Store Manager

Pet Depot
04.2008 - 10.2019
  • Manager duties include reviewing applications, interviewing job applications, checking references, conducting pre-employment background checks, & training employees for customer service skills & company standards that are required of all employees
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • I also maintain and submit employee reports to the company; resolve all complaints of employees and customers; payroll duties and scheduling employees
  • I place all orders for merchandise and inventory; all decision making pertaining to damaged or discontinued merchandise; budgeting for store
  • I maintain all animal care and feeding procedures to be carried out by employees
  • I handle all the money, deposits, and balancing of the books; maintain hours of operation
  • I do the marketing of the store; coordinating, and handle special events
  • Contact Leslee Metcalf, Previous Manager at 256-636-5902

Veterinary Technician

Jasper Veterinary Clinic
Jasper, AL
07.2018 - 10.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.

Sales Associate

Pampered Pets
06.2004 - 04.2008
  • At 16 I had all responsibilities of the store, customer service, and animal care
  • Stocked shelves and helped with ordering and grooming
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Contact Dana Schiele, Owner at 205-221-0657References
  • Sharon Starnes
  • Robin McClendon
  • Bryan Tidwell

Education

Cold Springs High School
Bremen, Alabama

Skills

  • Company Culture and Values
  • Customer Order Fulfillment
  • Critical Thinking
  • Team Leadership
  • Verbal and Written Communication
  • Schedule Coordination
  • Team Development
  • Merchandising

Timeline

Store Leader

Petsmart
10.2019 - 09.2023

Assistant Store Leader

Petsmart
10.2019 - 10.2022

Veterinary Technician

Jasper Veterinary Clinic
07.2018 - 10.2019

Store Manager

Pet Depot
04.2008 - 10.2019

Sales Associate

Pampered Pets
06.2004 - 04.2008

Cold Springs High School

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