Breona Cole, H-MBA
Relocating
Summary
Hardworking professional with work experience and proven knowledge of excellent project management, leadership, strategic planning, and quality improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Special Projects Coordinator
Shelby County Health Department
07.2022 - Current
- Oversee the development, implementation and evaluation of projects that improve organizational operations
- Undertake primary responsibility of financial reports for all special projects, including budget management
- Develop Standard Operating Procedures (SOPs) that align with organizational changes and projections
- Lead quality improvement projects to ensure optimal clinical performance for better departmental functions
- Train appropriate staff on newly implemented policies and procedures that define company expectations
- Audit clinics to ensure public health operational compliance with state and federal guidelines
- Develop comprehensive project plans, outlining timelines, milestones and resource requirements
- Mentor company interns, ensuring alignment with their educational and career goals
- Collaborate with team members to create a more inclusive work environment by introducing new initiatives such as cultural sensitivity training
Strategic Planning & Decision S Graduate Assistant
St. Jude Children's Research Hospital
10.2023 - 12.2023
- Developed and maintained Power BI data models, dashboards and analytics to support decision making processes
- Conducted market research for trend identification, strategy development, and planning
- Generated detailed reports and spreadsheets that highlighted key findings from data analyses, evaluating internal and external pediatric cancer rates
- Learned strategic planning processes and organizational perspective to support the institutional strategic plan for the next four years
- Researched new methods of gathering, organizing, analyzing and interpreting data
Health Investigator
Shelby County Health Department
08.2021 - 06.2022
- Assessed individual needs of those affected by the virus and connected them with necessary resources such as food banks or housing assistance programs
- Collaborated effectively with multidisciplinary teams comprised of medical professionals, social workers and epidemiologists in order to coordinate care plans for those affected by the COVID-19 virus
- Prepared comprehensive reports on all investigative findings that included date of possible exposure and patient symptoms
- Provided contacts with approved Centers for Disease Control and Prevention (CDC) information about isolation and quarantine procedures
- Complied with HIPAA standards and guidelines to ensure patient privacy
Project Manager, Team Lead
Cole's Screen Printing
05.2018 - 07.2021
- Supervised and evaluated the work of eight employees, ten part time employees, and two contractors across two business locations
- Analyzed company financials to determine recommended additional client services which led to increased revenue by 40% within one year
- Reviewed historical sales reports to identify inventory baselines for reorders, managed product purchases, and monitored the inventory levels to meet customer demands
- Mitigated high stress environments by implementing conflict resolution strategies, such as negotiation and escalation prevention
- Implemented quality assurance procedures to ensure accuracy and completeness of deliverables
Medical Nutrition Therapy Intern
Methodist University Hospital
06.2017 - 08.2017
- Documented patient progress notes regarding changes in their nutritional status over time until patient was discharged
- Planned nutritious meals for patients with food allergies and special dietary needs to promote good nutrition and healthy eating behaviors
- Collaborated with multidisciplinary teams to coordinate care for patients
- Cultivated trusting relationships with patients through active listening and communication skills
Education
Master's of Business Administration (MBA) - Healthcare Management
Christian Brothers University
Memphis, TN12.2023
Bachelor of Arts - International Language/Biology
University Of Memphis
Memphis, TN08.2018
Skills
- Project Management
- Quality Improvement
- Strategic Planning
- Process Improvement
- Cross-functional Collaboration
- Microsoft Office Suite Expertise
Accomplishments
- Lead Supervisor/Mentor for Mayor Lee Harris Summer Work Experience
- Shelby County Employee Appreciation Committee Lead
- Shelby County National Public Health Week Committee Lead
- Shelby County Public Health Accreditation Board (PHAB) Core Team Member
- Shelby County CHNA (Community Health Needs Assessment) Facilitator and Core Team Member
- Shelby County DEI (Diversity, Equity and Inclusion) Committee Member
Certification
- Project Management Institute- Project Management Professional (PMP)- In Progress
Training
- Church Health Quality Improvement Course Fall 2022 Cohort
Timeline
Strategic Planning & Decision S Graduate Assistant
St. Jude Children's Research Hospital
10.2023 - 12.2023
Special Projects Coordinator
Shelby County Health Department
07.2022 - Current
Health Investigator
Shelby County Health Department
08.2021 - 06.2022
Project Manager, Team Lead
Cole's Screen Printing
05.2018 - 07.2021
Medical Nutrition Therapy Intern
Methodist University Hospital
06.2017 - 08.2017
Master's of Business Administration (MBA) - Healthcare Management
Christian Brothers University
Bachelor of Arts - International Language/Biology
University Of Memphis
- Project Management Institute- Project Management Professional (PMP)- In Progress
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