Breona Mongeau

Process medical records requests, process work queues such as ; charge review queue, claim edit queue, ,missing estimate queue, missing registration queue, maintains reception area, work and schedule referrals, process onbase fax queue, verify insurance eligibility, print all encounter forms for each day appointments, ensures that all patients are greeted in a timely manner, provide necessary forms to new patients, updates information on existing patients, reviews for accuracy and scans/copies all insurance cards, notifies the clinical staff when the patient is ready, monitors waiting rooms and communicates wait times to patients, responsible for applying information on all insurance plans, correctly identifying and entering FSC into IDX, collects co-pays and logs them appropriately at the time of check in, obtain any required prior authorizations for patient if being referred for outside services, i.e.. Radiology, surgery, laboratory, pharmaceuticals.

Monitor all incoming public traffic, provide clerical and administrative support to various departments, ability to answer the telephone, take a detailed message, respond to verbal inquiries, take directions from various sources, handle multiple tasks, organized in face-paced environments, maintain up to date MARS, face sheets, and information on residents. data entry, process invoices, handle all discrepancies with invoices, assist in payroll, set up vendor files, schedule all appointments for all management, file invoices, resident files, employee files, and miscellaneous paperwork.

Ensured products and merchandise were properly presented at multiple retail locations and generated reports on customer merchandise returns, set appointments for Assistant Manager/ General Manager, coordinated major sales events for product demonstrations for maximum customer exposure, prepared and reviewed monthly surveys on inventory and stock levels at retail locations, answered customer calls and resolved any complaints or issues of workers and customers alike, Maintain files and correspond with vendors and respond to their inquiries.