Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breona Stanley

Jackson,TN

Summary

Dynamic sales associate with proven expertise in customer service and cash handling at Show Fetish. Recognized for enhancing customer satisfaction through exceptional rapport-building and problem-solving skills. Adept at training new staff and fostering teamwork, contributing to improved store performance and a welcoming shopping environment.

Overview

2025
2025
years of professional experience

Work History

Sales Associate

Show Fetish
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Waitress Trainer

Cracker Barrell
03.2014 - 10.2024
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
  • Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
  • Ensured smooth transitions between shifts by conducting thorough handovers with incoming waitstaff regarding ongoing table statuses or special requests from guests.
  • Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
  • Evaluated trainees'' progress and provided constructive feedback for improvement during regular check-ins and performance reviews.

Education

Certificate - Medical Assistant

Jackson State Community College
Jackson, TN

Diploma -

Northside High School
Jackson
05.2010

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Cash handling
  • Client service
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Cleaning techniques
  • Guest relations
  • Sales training

Timeline

Waitress Trainer

Cracker Barrell
03.2014 - 10.2024

Sales Associate

Show Fetish

Certificate - Medical Assistant

Jackson State Community College

Diploma -

Northside High School

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