Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Accomplishments
Timeline
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Breonna Bradshaw

Edison,New Jersey

Summary

Innovative Architectural Designer highly skilled in solving technical and design problems utilizing established standards. Pursuing a similar position where a well-qualified individual with an understanding of schematics and space planning is highly sought.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Freelancer

Myself
05.2024 - 12.2024
  • Created sketches and technical drawings to present design concepts to clients.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Edited and enhanced existing artwork and graphics.
  • Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.

Customer Service Representative

Marcolin Eyewear
05.2023 - 08.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.


Customer Service Specialist

Best Buy
06.2017 - 10.2020
  • Listen to customers' questions and concerns, and provide answers or responses.
  • Provide information about products and services.
  • Takes orders, calculate, and process billing or payment.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.

Customer Service Representative

Atrium/PVH Corp
09.2016 - 01.2017
  • Answered constant flow of customer calls with up to multiple calls in queue per minute.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Responded to customer requests for products, services and company information.

Managers Assistant

Alta Clara Design
04.2016 - 09.2016
  • Manage Store.
  • Schedule Appointments.
  • Checked emails and replied back to emails.
  • Handled incoming calls from customers.
  • Follow up calls to customers regarding appointments.


Model and Sales Associate

Model Abercrombie & Fitch
11.2014 - 02.2015
  • Greeted and assisted customers.
  • Modeled store clothing.
  • Kept inventory on clothes.
  • Provided a courteous environment for customers to shop and maintained Store cleanliness.

Recreation Coordinator

Arista Care
09.2010 - 08.2014
  • Assisted the residences with recreational activities and transporting
  • Pulled and filed patient records
  • Handled incoming phone calls
  • Assisted visitors

Education

High School Diploma -

Edison High School
Edison, NJ

Associate of Science - Architecture

Union County College
Cranford, NJ

Studied Architecture Abroad

University Of Washington

Bachelor of Arts - Architectural Studies

Kean University
Union, NJ

Master of Architecture -

Pratt Institute
Brooklyn, NY
05-2024

Skills

  • Microsoft Office Word
  • Microsoft Excel
  • Microsoft PowerPoint

    AutoCAD

    Revit

    Rhino

    Grasshopper

    Lumion

    Enscape

    Adobe Photshop

    Adobe Indesign

    Adobe Illustrator

    Zbrush

    CNC

    3D Print

    Laser Cut

Additional Information

  • Participated in Halloween Festivities for the youth
  • Participated in the Susan Komen walk for Breast Cancer
  • Provided Care Assistance to children in the neighborhood
  • Arista Care Gift of Life Donor Dash Walk

Certification

  • AUTODESK BUILDING PERFORMANCE ANALYSIS CERTIFICATION

  • CPR CERTIFIED

Accomplishments

  • Awarded into the TARGET (The Academy at Rutgers for Girls in Engineering and Technology) Engineering Program at Rutgers University Engineering School for two years
  • Deans List (September 2017- 2024)
  • Competed in Rome Collective Living Challenge Architecture Competition
  • National Honors Society (September 2017- May 2020)
  • Merit Scholarship (September 2021-May 2024)

Timeline

Freelancer

Myself
05.2024 - 12.2024

Customer Service Representative

Marcolin Eyewear
05.2023 - 08.2023

Customer Service Specialist

Best Buy
06.2017 - 10.2020

Customer Service Representative

Atrium/PVH Corp
09.2016 - 01.2017

Managers Assistant

Alta Clara Design
04.2016 - 09.2016

Model and Sales Associate

Model Abercrombie & Fitch
11.2014 - 02.2015

Recreation Coordinator

Arista Care
09.2010 - 08.2014

Associate of Science - Architecture

Union County College

Studied Architecture Abroad

University Of Washington

Bachelor of Arts - Architectural Studies

Kean University

High School Diploma -

Edison High School

Master of Architecture -

Pratt Institute
Breonna Bradshaw