Summary
Overview
Work History
Education
Software
Certification
Accomplishments
Timeline
Generic

Breonna Bradshaw

Edison,NJ

Summary

Innovative Architectural Designer highly skilled in solving technical and design problems utilizing established standards. Pursuing a similar position where a well-qualified individual with an understanding of schematics and space planning is highly sought.

Overview

7
7
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
5
5
Languages

Work History

Customer Service Representative

Marcolin USA Eyewear
Somerville, NJ
06.2023 - 08.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Customer Service Specialist

Best Buy
Iselin, NJ
06.2017 - 10.2020
  • Listen to customers' questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Takes orders, calculate, and process billing or payments
  • Review or make changes to customers accounts
  • Handle returns and complaint

Customer Service Representative

Atrium/PVH Corp
Bridgewater, NJ
09.2016 - 01.2017
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Provided excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, emails and answering inquiries from clients.
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.

Education

Associate of Science - Architecture

Union County College
Cranford, NJ
09.2014 - 05.2016

Studied Architecture Abroad

University Of Washington
Rome, Italy
01.2019 - 05.2019

Bachelor of Arts - Architectural Studies

Kean University
Union, NJ
01.2017 - 05.2020

Master of Architecture - Architecture

Pratt Institute
Brooklyn, NY
08.2021 - 05.2024

Software

AutoCAD

Revit

Rhino

Grasshopper

Lumion

Enscape

Photoshop

InDesign

Illustrator

QGIS

ARCgis Pro

Microsoft Office Word

Microsoft Excel

Microsoft PowerPoint

Certification

AUTODESK BUILDING PERFORMANCE ANALYSIS CERTIFICATION

Accomplishments

  • Competed in Rome Collective Living Challenge Architecture Competition
  • Deans List (September 2014- May 2024)
  • National Honors Society (September 2017- May 2020)

Timeline

Customer Service Representative

Marcolin USA Eyewear
06.2023 - 08.2023

Master of Architecture - Architecture

Pratt Institute
08.2021 - 05.2024

Studied Architecture Abroad

University Of Washington
01.2019 - 05.2019

Customer Service Specialist

Best Buy
06.2017 - 10.2020

Bachelor of Arts - Architectural Studies

Kean University
01.2017 - 05.2020

Customer Service Representative

Atrium/PVH Corp
09.2016 - 01.2017

Associate of Science - Architecture

Union County College
09.2014 - 05.2016

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Breonna Bradshaw