Breonna Brown
Dallas
Summary
Dynamic food service professional with experience at Baylor Scott & White, excelling in sanitation and customer service. Proven ability to streamline operations and enhance team performance. Skilled in POS systems and cash management, with a strong focus on food safety and quality. Recognized for maintaining high standards in fast-paced environments.
Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Baylor Scott & White
01.2022 - 07.2025
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and broke down food service lines quickly to maintain service flow.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Cleaned and organized kitchen, dining and service areas.
- Utilized POS system to receive and process food and beverage orders.
- Monitored food quality and freshness throughout day.
- Processed customer payments and balanced cash drawers.
- Observed diners to respond to additional requests and determine when meal completed.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
Team Leader
Whatabuger
02.2021 - 01.2022
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Devised and implemented processes and procedures to streamline operations.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Retail Cashier
7-eleven
08.2020 - 02.2021
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated POS terminals and cash drawer balancing.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
Merchandise Associate
Lowe's
01.2019 - 08.2020
- Updated pricing and signage to complete product displays and educate customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Created attractive displays to promote items.
- Rotated manufacturer products.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Organized store merchandise racks by size, style, and color.
Education
High School Diploma -
John Leslie Patton Jr Academic Center
Dallas, TX06-2019
Skills
- Work station setup
- Grilling
- Order review
- Food assembly
- ServSafe
- Work station sanitation
- Team oriented
- Hospital standards
- Quick learner
- Dishwashing and sanitization
- Fast-paced environment
- Food rotation
- Customer service
- Hot table management
- Multitasking
- Exchanges and refunds
- POS systems
- Returns processing
- Cash handling
- Verbal and written communication
- Customer engagement
- Cash management
- Visual merchandising
- Cleaning procedures
- POS software
- Product placements
- Sales
- Stock control
- Store organization
- Retail experience
Timeline
Food Service Worker
Baylor Scott & White
01.2022 - 07.2025
Team Leader
Whatabuger
02.2021 - 01.2022
Retail Cashier
7-eleven
08.2020 - 02.2021
Merchandise Associate
Lowe's
01.2019 - 08.2020
High School Diploma -
John Leslie Patton Jr Academic Center
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