Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breonna Carter

Morgantown

Summary

Dynamic and dependable professional with extensive experience in customer service at Colasantes. Proven ability to enhance guest satisfaction through strong multitasking and active listening skills. Recognized for maintaining a positive atmosphere and resolving issues effectively, contributing to a loyal clientele and a seamless dining experience.

Proactive and caring worker with 1 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Enthusiastic Floater with experience assisting teachers and providing instruction to students. Monitors student progress and provides guidance and support to teachers.

Overview

4
4
years of professional experience

Work History

Waiter/Server

Colasantes
08.2021 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Inspected dishes and utensils for cleanliness.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Floater

NCWVCAA Head Start
07.2024 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.

Pool Assistant

Pines Country Club
07.2021 - 08.2021
  • Collaborated with colleagues to maintain a positive working environment, fostering teamwork and effective communication among staff members.
  • Maintained strong communication with fellow staff members to uphold high standards of teamwork, efficiency, and professionalism.
  • Ensured patron satisfaction with exceptional customer service and timely problem resolution.
  • Demonstrated excellent multitasking abilities while managing various responsibilities such as monitoring swimmers, attending to guest needs, and performing administrative duties simultaneously.
  • Moved umbrellas and lounge chairs at request of guests.

Cashier

Kentucky Fried Chicken
06.2021 - 07.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Utilized POS system to handle customer cash and credit card transactions.

Education

High School Diploma -

Morgantown High School
Morgantown, WV
05-2023

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Dependable and responsible
  • Active listening

Timeline

Floater

NCWVCAA Head Start
07.2024 - 08.2025

Waiter/Server

Colasantes
08.2021 - Current

Pool Assistant

Pines Country Club
07.2021 - 08.2021

Cashier

Kentucky Fried Chicken
06.2021 - 07.2021

High School Diploma -

Morgantown High School

Similar Profiles

CREATE PROFILE
Breonna Carter