Developed brand marketing plan strategies to increase brand awareness. Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram. Verified application data and account information against legal documentation to determine accuracy and integrity. Verified document authenticity to process license application. Recorded vital and fiscal records and accounts. Proposed internal and external ideas and initiatives to help promote general awareness of company brand. Wrote, proofed and edited content in accordance with established brand guidelines. Designed websites, portals and large-scale web applications for multiple clients. Built layouts according to customer parameters using HTML5 and CSS3. Designed visual and graphic images to use on multiple platforms.
Client Sucess Coordinator
Salesforce
San Francisco, CA
08.2022 - Current
Contracted for 5 months:.Develop and execute knowledge base and documentation for processes meant to maintain uniform service quality for global executive clients, Managed high volumes of electronic correspondence with account teams, customers, managers, service teams. Act as program expert responsible for providing a high level of service to clients visiting Salesforce executive briefing center. Created instructional materials and training curriculum for the position. Prioritized multiple competing daily client queries Present and implement change management strategies for process improvements to the Experience team. Direct customers, employees & executives to conference rooms and Ohana Floor assist with baggage, coats & hospitality. Act as the liaison between Experience Team and another partner team that is consistently on the floor (Security, Health & Safety, Campus Events, Workplace Services, Ohana Events). Manage requests, questions & direct to the appropriate channel. Produced thorough, accurate and timely reports of project activities. Submitted project deliverables to clients, consistently adhering to quality standards. Scheduled director's calendar and prepared meeting agenda and materials.
Recruitment and Production Coordinator
Oceanic Preservation Society
SF Bay Area , CA
03.2022 - 07.2022
Supported Crew ( Founder, Director, Producer, Associate Producer) across multiple international and domestic shoots, Acted as first responder for clients , Coordinated workflow through communication with clerical staff and management, Communicated location and talent scouting and bookings, Sourced and contracted talent for documentary, Assisted talent with travel and lodging arrangements, Planned and detailed shoot logistics, Diagnosed and resolved mistakes in shoot scheduling and execution, Maximized production output of 8 person team, Generated reports, compiling and organizing key data, Maintained records of customer needs and preferences, Reviewed and processed department expense reports, , Supervised clerical staff, guiding and mentoring throughout daily tasks, Organized client mailings and communications.Assisted production schedulers in forecast and inventory for upcoming demand fluctuations and prevented material shortages and production downtime.
Office Production Assistant
Pixar Animation Studios
Emeryville, CA
05.2021 - 03.2022
Contracted for 10 months: Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow, Notated directorial reviews and dispersed them to the crew. Created incentive program to motivate animators toward existing deadlines, Collected and distributed vendor payments, issued receipts and updated accounts to reflect new balances, Contribute to internal projects including research and client data-entry and re/organization, Drafted, proofread and edited professional business documents, Updated website with current and relevant information, Booked travel and lodging for crew, Assisted with presentations,Coordinated staff scheduling to promote smooth office operations, Prepared and made daily deposits and assisted with invoice processing and bank reconciliation, Collected and coded various documents to prepare for filing, storage and processing. Assisted with set up for studio-wide social events and deliveries.
Marketing and Fulfillment Assistant
Entercom
San Francisco, CA
02.2018 - 03.2019
Developed sales and marketing presentations for current and prospective clients, , Monitored social media platforms and assessed engagement, Facilitated in studio concerts with visiting musical acts, Organized concert presence for various promotion teams around the Bay Area , Liaised for the work of marketing managers and executives on projects directed at maximizing company profits and developing sales strategies or marketing campaigns, Coordinated contest and prize fulfillment between the station DJ’s and listeners, Worked closely with the director on day to day duties on quality assurance and fulfillment tasks.
Education
Bachelor of Arts - Broadcast And Communication Arts
San Francisco State University
San Francisco, CA
05.2021
Skills
CRM and office management software (SugarCRM, Zoho)
Bachelor of Arts - Broadcast And Communication Arts
San Francisco State University
Summary
Conscientious communications professional with 5 years of experience in high-level executive support and administration and logistics passionate about liberation, service, and community.
Extensive experience supporting high-level executives and directors in a number of non-traditional environments
Highly experienced with planning and executive executive events and correspondences with regularity and maintained quality
Extensive experience with managing calendars,correspondence travel, and lodging for high-level executives.
Performs exceptionally well with competing priorities with ability to maintain order and organization
Highly proficient with Google Suite, Microsoft Office and additional computer programs
Clear, concise, and congenial written and verbal communication style
Proponent of liberation and equity in both professional experiences and personal ventures