Bre'Onna Ganaway
Eau Claire,WI
Summary
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Brotoloc North
10.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Direct Support Professional
Lakehouse senior living
10.2023 - 10.2024
- Take care of vulnerable adults
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Direct Support Professional
helping hands home care service
10.2022 - 09.2023
- Take care of vulnerable adults and take them on outings
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Direct Support Professional
Beacon Specialized Living
07.2021 - 10.2022
- Take care of vulnerable adults, help them shower, eat, use the restroom etc
- Maintained clean, safe, and well-organized patient environment.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Assisted disabled clients to support independence and well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
Order Picker
Eby Brown
07.2020 - 12.2021
- Pick orders for grocery and convenience stores
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
Online Shopper
Hy-Vee, Inc.
01.2019 - 07.2020
- Online shop for customers- Aisles online
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Assisted customers in selecting appropriate products based on their needs, leading to increased satisfaction and repeat business.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Collaborated with team members to achieve daily sales goals and optimize store performance.
Crew Member
Popeyes
01.2018 - 01.2019
- Bagged food, took orders & house cleaning
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew member
Arby's
02.2017 - 01.2018
- Bagged food, took orders
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High school diploma - GED
Hoover Highschool
Des Moines, IA05.2021
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Decision-making support
- Health and safety requirements
- Relationship building
- Direct patient care
- Patient care
- Disability awareness
- ADL support
- Goal setting
- Team collaboration
Certification
- Mental Health First Aid USA certification – National Council for Behavioral Health.
- Adult CPR/AED certification – American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Direct Support Professional Certification (DSP) - National Alliance for Direct Support Professionals.
Timeline
Direct Support Professional
Brotoloc North
10.2024 - Current
Direct Support Professional
Lakehouse senior living
10.2023 - 10.2024
Direct Support Professional
helping hands home care service
10.2022 - 09.2023
Direct Support Professional
Beacon Specialized Living
07.2021 - 10.2022
Order Picker
Eby Brown
07.2020 - 12.2021
Online Shopper
Hy-Vee, Inc.
01.2019 - 07.2020
Crew Member
Popeyes
01.2018 - 01.2019
Crew member
Arby's
02.2017 - 01.2018
High school diploma - GED
Hoover Highschool
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