Breonna Green
Como,MS
Summary
Knowledgeable and dedicated Medical Assistant seeking to apply my training, strong leadership skills, and ambition to advance within the healthcare field.
High-energy Front Office Manager brings significant experience and great customer service skills. Focused on eliminating bottlenecks and maximizing productivity to meet challenging daily demands. Enthusiastic, friendly and personable demeanor with knack for organization. And I’m always up for a challenge !
Overview
5
5
years of professional experience
Work History
PCA
Baptist Desoto Hospital
07.2022 - Current
- Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
- Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
- Planned and prepared meals meeting patients' nutritional requirements.
- Transported patients between facility rooms and helped move individuals between mobile equipment and beds.
- Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
- Monitored, measured and documented patients' vital signs in EMR system.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Responded to bell or light signal calls to assist patients with needs.
Front Desk Receptionist
Healthquest Southaven
09.2020 - 11.2020
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Education
Medical Assisting Program -
Concorde Career College
Southaven, MS.06.2020
Diploma -
Southaven High School
05.2017
Skills
- Medical terminology
- Knowledge of medical office equipment to ensure it is functioning properly
- Proper knowledge, procedures, and techniques for Patient exam room care
- Accurately collecting and recording patient Medical history and data
- Infection control, sterilization, and proper use of PPE
- Administering Basic First Aid, CPR, EKG, venipuncture, specimen collection, hematology test, and urinalysis
- Intradermal, subcutaneous, and intramuscular injections and administering medications
- Scheduling appointments, and other basic medical office skills including billing, collections, processing insurance claims, and banking procedures
- Multitasking and Prioritization
- Records Management
- Verbal and Written Communication
- Inventory Management
- Computer Proficiency
- Greeting and Seating Clients
- Data Entry and Database Software
- Prioritization and Time Management
- Call Answering and Routing
- Microsoft Office Suite
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Microsoft Office
- Appointment Scheduling
- Oral and Writing Communication
- Visitor and Customer Relations
- Courteous and Professional
Timeline
PCA
Baptist Desoto Hospital
07.2022 - Current
Front Desk Receptionist
Healthquest Southaven
09.2020 - 11.2020
Medical Assisting Program -
Concorde Career College
Diploma -
Southaven High School
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